Hippo Home Insurance Review

Hippo Home Insurance Review

Hippo Insurance succesfully differentiates itself from other home insurance companies by offering unique benefits in a modern platform.
Hippo Insurance

Editor's Rating

Hippo insurance is an excellent choice for most people's home insurance needs. Hippo home insurance combines low rates with great coverage—something that isn't common with other homeowners insurance providers.

Although Hippo doesn't have face-to-face customer support, its team is available by phone 24 hours every weekday. If you're already used to managing your homeowners insurance online or by phone, Hippo is one of the best available options.

Good for
  • Getting quick quotes and instant coverage
  • Protecting appliances and electronics at no extra cost
  • Protecting expensive computers or home office equipment
Bad for
  • Filing claims online — no option for doing so
  • Receiving in-person customer support

Hippo Insurance: Our Thoughts

Generally, Hippo's home insurance coverage is both cheaper and more extensive than competitors' policies, and it includes a few extra forms of coverage for free.

Hippo homeowners insurance tends to be more affordable than its competitors. Although a couple different companies underwrite the policies that Hippo sells, Hippo's home insurance is usually among the cheapest options available no matter your location.

Additionally, all of Hippo's home insurance policies include coverage for appliances against electrical or mechanical breakdown for up to $100,000. Most other home insurers either charge extra for such coverage or don't offer it at all.

Hippo also offers convenience. You can contact Hippo's customer support by phone 24 hours a day on weekdays, or file a claim 24/7 by calling the company's hotline. Although it doesn't have the traditional in-person structure employed by other insurers, Hippo's attentiveness has resulted in highly satisfied policyholders.

Bottom line: Given that the differences in organization don't affect the experience for homeowners, Hippo is certainly worth considering for many homeowners. Hippo offers some of the best coverages we've seen, and its rates are lower than those offered by its competitors. Furthermore, Hippo's website allows you to get a quote quickly while seeing exactly which features and discounts you're getting.

A map of the United States showing where Hippo home insurance is available
A map of the United States showing where Hippo home insurance is available

Hippo home insurance is available in the following states:

  • Alabama
  • Arizona
  • California
  • Colorado
  • Georgia
  • Illinois
  • Indiana
  • Maryland
  • Minnesota
  • Mississippi
  • Missouri
  • Nevada
  • New Mexico
  • Ohio
  • Pennsylvania
  • South Carolina
  • Tennessee
  • Texas
  • Utah
  • Washington

Hippo Homeowners Insurance Quotes

Hippo Insurance offers prospective policyholders cheap quotes compared to other large insurance companies, like State Farm and Allstate. Based on our sample, Hippo's quotes were the cheapest among varying policy limits.

Find Cheap Homeowners Insurance Quotes in Your Area

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A bar graph comparing the cost of Hippo home insurance with Allstate and State Farm
A bar graph comparing the cost of Hippo home insurance with Allstate and State Farm

Hippo home insurance does an exceptional job at delivering quotes quickly. In fact, we found it's possible to get a quote and purchase coverage in less than five minutes. You can also easily adjust your coverage limits to check if you qualify for Hippo's discounts. Compared to Hippo Insurance, Allstate and State Farm's quoting systems are slow and clunky.

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Hippo Reviews And Financial Strength Ratings

Hippo's home insurance reviews are largely positive. A big reason for that is the company's low homeowners insurance rates and its quick responses to claims. Also, the company benefits from excellent financial ratings from A.M. Best—an indication of its ability to fulfill its financial obligations.

Unlike conventional insurers, Hippo sells policies for its partners and handles claims, but it doesn't have to take on the liability normal insurance companies do. There's no real impact on your experience as a policyholder, and this setup may actually provide a more positive customer service experience and fewer Hippo insurance complaints.

Hippo home insurance's partners are:

  • Topa Insurance Co.
  • Canopius US Insurance Inc.
  • Spinnaker Insurance Co.

Hippo Home Insurance Coverage

Hippo insurance offers industry-standard protection, including dwelling, property and liability coverages. However, a standard Hippo home insurance policy comes with practical forms of coverage that other insurers charge extra for. Below, we've highlighted a few of the notable coverages Hippo insurance offers.

Unlike other providers, Hippo only offers homeowners and condo insurance. This means Hippo auto insurance doesn't exist as an available product.

Extended Replacement Cost: If your home were destroyed by a covered peril, this protection gives you coverage up to 50% in excess of your policy's dwelling limit. After a loss, extended replacement cost protects homeowners against unforeseen expenses arising from your home's depreciation over time. Most other insurers charge extra for this coverage.

Home Office and Computer Coverage: These unique coverages can be extremely valuable for anyone with high-end computers or home office equipment. Hippo Insurance offers coverage for a computer for up to $10,000—typically homeowners insurance companies provide less than $2,000 in coverage for computers.

Equipment Breakdown: Unlike other insurers, all Hippo home insurance policies provide up to $100,000 of coverage for repairing and replacing your appliances damaged by electrical or mechanical failure. We consider this an excellent feature, especially if you own expensive appliances, like a washing machine.

Service Line Coverage: Hippo's home insurance policies cover the costs of repairing any damage to a sewer, water or electric line connecting your property to the street. This kind of protection usually requires the purchase of an extra endorsement on your typical policy.

Water Backup: This coverage offers up to $20,000 of protection against damage caused by water backup from drains or sewers. However, note that water backup coverage doesn't protect you from flood damage caused by storms or hurricanes. If you live in a flood-prone area, it's a good idea to purchase flood insurance.

To contact Hippo, prospective policyholders can visit Hippo Insurance's site, myhippo.com, or call Hippo insurance's phone number (800) 585-0705.


Hippo Homeowners Insurance Discounts

Although its rates are already affordable, Hippo home insurance offers a number of discounts usually found with other homeowners insurance companies—as well as others that are more uncommon. Below, we've highlighted the most notable discounts available from Hippo's homeowners insurance.

Which discounts are available with Hippo?

Early birdPurchase a policy at least eight days in advance of your old policy expiring.
Homeowners associationReceive this discount if you're a member of a homeowners association.
No mortgageQualify for a discount when the home you're insuring doesn't have a mortgage.
Fire extinguishersOwn multiple fire extinguishers and receive a reduced premium.
Smart homeGet a discount if you have a professionally monitored fire and burglar alarm or water leak detection sensors.
Storm shuttersYou're eligible for reduced home insurance rates if you have storm shutters installed on your windows.

Is Hippo insurance a good choice for homeowners?

We find that Hippo offers three major benefits to consumers: more affordable rates, a convenient digital experience, and free extra coverage options for things like appliances and mechanical breakdown. This makes it a good starting place for comparing your options. Even if you don't end up choosing Hippo, its quick quote process will provide a basis for comparing competitor rates and benefits.

Who underwrites Hippo's insurance policies?

Hippo has more than one underwriting partner for its home insurance offerings. These currently include the Topa and Spinnaker Insurance Companies, along with Canopius US Insurance for Hippo's surplus lines business. According to Hippo, these underwriting partners have a combined $200 billion in assets and each carry at least an "A-" financial stability rating from A.M. Best.

What is Hippo's rating? Is it a reliable insurer?

Hippo generally receives positive feedback from customers, mostly due to its well-designed digital interface and affordable pricing. In terms of industry ratings, the company and its partners are considered financially stable and reputable businesses. Since launching in 2015, Hippo has attracted at least $209 million in funding, with roughly half of that amount raised in 2019.

Methodology

We compared homeowners insurance rates for an address in Nevada, one of the biggest markets for Hippo's largest underwriter, Spinnaker Insurance. We sourced quotes for varying levels of protection with a $1,000 deductible. In addition to Hippo home insurance, our quotes come from Allstate and State Farm.

Joe Resendiz

Joe Resendiz is a former investment banking analyst for Goldman Sachs, where he covered public sector and infrastructure financing. During his time on Wall Street, Joe worked closely with the debt capital markets team, which allowed him to gain unique insights into the credit market. Joe is currently a research analyst who covers credit cards and the payments industry. He earned a bachelor’s degree from the University of Texas at Austin, where he majored in finance.

Editorial Note: The content of this article is based on the author’s opinions and recommendations alone. It has not been previewed, commissioned or otherwise endorsed by any of our network partners.