State Farm Insurance Review: Auto, Home and Renters

State Farm Insurance Review: Auto, Home and Renters

State Farm is a good insurance company with competitive rates and a solid reputation for customer service.
State Farm

Editor's Rating

State Farm is a good choice for insurance, especially if you're shopping for multiple policies. The company sells a wide range of insurance products at cheaper-than-average rates, including auto, home, renters, condo and life insurance.

State Farm offers lots of auto insurance discounts — including good student and good driver discounts — and helpful customer service, which can make your life easier if something happens.

Editor's rating breakdown
Price
Coverage
Customer service
Unique value
Good for
  • Shoppers looking for cheap rates
  • People who need multiple types of insurance
  • Consumers who want to connect with a local agent
Bad for
  • Homeowners and renters looking for coverage add-ons

Our thoughts on State Farm insurance

Bottom line: If you're looking for low rates, dependable customer service and a one-stop shop for all of your insurance needs, you should consider State Farm.

State Farm is well-established throughout the United States — it's the largest auto insurance company in 33 states and the largest homeowners insurance company in 39 states.

State Farm provides customers with a wide range of products, including bank accounts, personal loans, investments and numerous types of insurance, including motorcycle, boat, small business, life and health.

Shoppers looking for a personalized experience with a local insurance agent are likely to find just that with State Farm, as it has a network of over 19,000 agents. This is in stark contrast to some other large insurers — particularly Geico and Progressive — that have fewer dedicated agents to help you make the best decisions about coverage.

State Farm is also a good choice for those who prefer the convenience of managing their insurance policies online. It has received positive reviews for its mobile app, which allows customers to pay their bills, file claims and request roadside assistance.

Compare State Farm to other top auto insurance companies
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Allstate logo
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State Farm car insurance

State Farm auto insurance quotes

State Farm's auto insurance rates are cheaper than its competitors' rates by an average of 44%, based on the quotes we gathered. The company quoted $417 per year for minimum coverage and $1,045 per year for a full-coverage policy.

Comparing State Farm's Auto Insurance Rates to Its Competitors'

Find Cheap Auto Insurance Quotes in Your Area

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Drivers who can take advantage of some of State Farm's discounts may be able to pay even less for car insurance.

Company
Minimum coverage
Full coverage
Accident
State Farm$417$1,045$1,131
Country Financial$467$1,214$1,454
Geico$1,025$2,578$3,162
Progressive$1,088$2,306$2,718

Rates may vary significantly by region and driver, so the best way to get the cheapest rates is to compare car insurance quotes.

State Farm auto insurance discounts

Drivers looking for ways to lower their auto insurance payments will find a wide variety of discounts from State Farm, including two discounts for safe drivers that offer significant benefits.

Discount
How do you receive it?
Accident-free discountHave your vehicle insured with State Farm for at least three years without having an at-fault accident
Defensive driving discountTake a driver safety course
Good student discountHave a GPA of 3.0 or higher
Bundle policiesHave a homeowners, renters, condo or life insurance policy from State Farm in addition to your auto policy
Good driver discountGo three years or more without an at-fault accident or moving violation
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Highlighted discount: Steer Clear driver program

This program is designed for those under 25 years old to brush up on their driver education. Steer Clear includes course training, practice driving and mentorship. Your State Farm agent can help you navigate the program, which can be completed online or on your mobile app. This program is available in all states except California, Hawaii, Massachusetts, North Carolina and Rhode Island.

Highlighted discount: Drive Safe & Save

Drivers who enroll in the Drive Safe & Save program receive an automatic discount on their auto insurance rates just for signing up. This program uses data from your vehicle's OnStar system or the Drive Safe & Save mobile app to track your driving habits. State Farm will use this information at each policy renewal to determine how much you can save — which could be up to 50%.

State Farm auto insurance coverages

State Farm offers customers all of the standard car insurance coverages, including liability insurance, uninsured/underinsured motorist coverage, collision and comprehensive insurance and personal injury protection.

It also offers a few other valuable policy add-ons, such as rental car and travel expenses coverage and rideshare insurance.

Coverage
Description
Is it required?
Emergency road service coveragePays for towing, locksmith labor and delivery of gas, oil, a new battery or a change of tire if your car breaks downNo
Rideshare driver insuranceProvides coverage while you drive for a rideshare appCould be required if you have a lease or loan on your car
Rental car and travel expenses coverageCovers the cost of a rental car while yours is being repaired and certain expenses if your car breaks down while you're travelingNo
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Highlighted benefit: Rental car and travel expenses

While rental car insurance is a pretty standard optional coverage among insurers, State Farm's coverage goes above and beyond by paying up to $500 for a hotel, transportation and meals if your vehicle is damaged while you're away from home.

To take advantage of travel expenses coverage, your car has to be undrivable due to an incident that falls under your comprehensive or collision insurance.

Highlighted benefit: Rideshare insurance

If you drive for Uber or Lyft (either part time or full time), then you need to buy a separate rideshare insurance policy. State Farm offers rideshare insurance that extends the coverages from your personal car insurance policy to cover you while you're working. Typically, adding rideshare coverage to your insurance policy raises your rates by 15% to 20%.

State Farm classic car coverage

In 2022, State Farm partnered with Hagerty to offer a coverage called State Farm Classic+. State Farm had previously offered classic car coverage, but Hagerty is an industry leader in that area. The companies expect to offer coverage in every state by 2023.

State Farm considers a car classic if it is between 10 and 24 years old and has historic interest — for example, a hot rod or muscle car.

Classic car coverage is usually built around agreed value insurance in which the owner and company agree on a fixed value for the vehicle. Classic cars are more difficult to repair, so it often makes sense to have an insurer with specialized knowledge.


State Farm home insurance

State Farm homeowners insurance quote comparison

State Farm's homeowners insurance rates are very competitive — 16% cheaper than average across several different dwelling coverage amounts.

Comparing State Farm's Homeowners Insurance Rates to Competitors

Find Cheap Homeowners Insurance Quotes in Your Area

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Insurance rates may vary widely by region and property. We recommend gathering multiple quotes to ensure you get the best rate.

Home insurance quotes by dwelling coverage amount

Company
$150,000
$350,000
$550,000
State Farm$800$1,331$1,982
Allstate$843$1,128$1,547
Farmers$879$1,356$2,106
American Family$1,307$2,215$3,218

State Farm homeowners insurance coverage

State Farm offers all the homeowners insurance coverages you'd expect from a national insurer, such as personal liability, medical payments and dwelling coverages. The company also offers the following optional coverages:

  • Water backup coverage: Pays for water damage due to a sewer, drain or sump pump backup.
  • Identity theft protection: If your identity is stolen, State Farm provides you a case manager to coordinate with your bank, creditors and credit bureaus. In addition, this coverage helps pay for data recovery after a cyber attack, identity restoration after theft and professional assistance and reimbursement if you're a victim of cyber extortion.
  • Home systems protection: Pays to repair or replace home equipment, like an AC unit or fridge, damaged by accidental mechanical or electrical breakdown.
  • Service line coverage: Covers the cost to repair or replace exterior underground water and sewer piping, electrical service lines and data lines that you own if they fail or are accidentally broken.

Highlighted benefit: Premier Service Program

The Premier Service Program is an optional service that puts you in touch with participating contractors that can provide roof and floor repairs and replacement, water removal services and more. This program can be beneficial because the repairs are guaranteed for up to five years for a covered loss. However, it's not yet available in all locations.

State Farm home insurance discounts

State Farm provides policyholders a few fairly standard ways to save on homeowners insurance costs:

  • Home security discount
  • Multipolicy bundling discount
  • Damage-resistant roofing material discount

State Farm renters insurance

State Farm renters insurance cost

State Farm has the cheapest renters insurance rates among major insurers — 30% below average.

Comparing State Farm's Renters Insurance Rates to Competitors

Find Cheap Renters Insurance Quotes in Your Area

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Getting an online quote for renters insurance from State Farm is easy and quick — we were able to gather several quotes in under 10 minutes.

Company
Average annual rate
Average monthly rate
State Farm$156$13
Travelers$206$17
Allstate$222$19
Liberty Mutual$232$19
Farmers$308$26

State Farm renters insurance coverage

State Farm renters insurance provides all of the standard coverage options that you would expect from a major insurer, along with a few extra options to customize your policy.

Coverage
Description
Included or optional?
Personal propertyPays to repair or replace your damaged belongings up to the coverage amount you choose.Included
Personal liabilityIf someone is injured at your home or you cause damage to someone's property, your personal liability coverage can pay for legal fees and repairs, even if you are at fault.Included
Medical payments to othersCovers the medical bills of guests if they're injured on your property.Included
Loss of useProvides reimbursement for living expenses — like a hotel, food and movers — if you have to move out of your home when it's damaged.Included
Identity restorationProvides protection if you're a victim of identity theft or cyber extortion.Optional
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Highlighted benefit: Identity restoration

For $25 per year, State Farm's identity restoration coverage comes with case management and expense reimbursement in case your personal information is stolen. Additionally, you'll receive credit monitoring to reduce the chances your information gets compromised.

If thieves hijack your identity and use it to commit theft or fraud, State Farm will assign you a case manager to work with your credit card company, bank and credit bureaus to help restore your identity.

State Farm will also reimburse you for up to $25,000 to cover the cost to recover your identity and settle any lawsuits. You're also covered up to $15,000 if you're a victim of ransomware.

State Farm insurance ratings and customer service reviews

Customers can expect better-than-average customer service with State Farm. The company received high scores from J.D. Power for overall customer satisfaction, claims satisfaction and shopping experience.

These metrics show that customers are generally happy with the service they receive from State Farm.

It's important to choose an insurer with a good customer service reputation because it can make your life easier if you have to file a claim by making decisions quickly and helping repair damage fast.

According to the NAIC Complaint Index, State Farm receives fewer complaints than a typical insurer of its size.

The National Association of Insurance Commissioners' (NAIC) Complaint Index measures the number of complaints a company receives in relation to the size of its customer base. State Farm scored 0.74 for home and renters insurance and 0.97 for auto insurance — below the 1.0 average.

State Farm received an A++ financial strength rating from AM Best, which is the highest rating an insurer can receive.

A high rating means that customers do not need to worry about whether their insurance company will have enough funds to pay claims. Note that this does not mean that State Farm is more likely to approve an insurance claim, just that it has the funds necessary to pay settlements.

How to file a claim with State Farm

woman filing a claim on phone

There are multiple ways to file an insurance claim with State Farm.

State Farm's online claims process is streamlined and informative. Policyholders can file auto, home, renters, health, life and business claims on the company's website or via its app. The online claims process takes about 10 minutes to complete, after which you can easily keep track of your claim.

Customers can also file claims over the phone. If you work with an agent, you can file a claim through your local office during business hours. You can also call the numbers below.

  • For auto, home and property claims, call (800) 732-5246.
  • For auto glass claims, call (888) 624-4410.
  • For emergency roadside assistance, call (877) 627-5757.
  • To make a payment, call (800) 440-0998.

Frequently asked questions

Is State Farm a good insurance company?

State Farm is a good insurance company — we gave it an overall rating of 4.5/5. The company has cheap auto and home insurance rates and the best renters insurance rates that we found. It also has a reputation for dependable customer service and financial stability, which is important if you have to use your insurance and file a claim.

Does State Farm offer health insurance?

State Farm offers health insurance along with a wide range of insurance products, including life, disability, liability, small business and pet medical insurance.

What does State Farm full-coverage auto insurance cover?

Full-coverage auto insurance from State Farm includes:

  • Comprehensive coverage
  • Collision coverage
  • Liability coverage
  • Uninsured/underinsured motorist coverage
  • Medical payments coverage

The company also offers emergency roadside assistance, car rental and travel expenses coverage and rideshare driver coverage as optional add-ons.

How much is State Farm car insurance?

The average cost of State Farm car insurance is $417 a year for minimum coverage, $1,045 for full coverage and $1,131 for drivers with an at-fault accident on their records. Auto insurance rates vary based on age, vehicle type, location, driving history and other factors, so your quotes may differ.

Is State Farm expensive?

State Farm has very competitive insurance rates. Its auto insurance rates are 33% cheaper than its competitors, on average, and home insurance rates are 16% cheaper. State Farm has the cheapest renters insurance rates we found — 30% less than other major insurers.

Where is State Farm available?

State Farm has insurance customers nationwide — it is the largest provider of home and auto insurance in the country. However, it doesn't sell all types of insurance everywhere. For example, you can no longer purchase State Farm car insurance in Massachusetts.

Does State Farm offer gap insurance?

You cannot buy gap insurance from State Farm. However, drivers who have a State Farm car loan are automatically enrolled in its Payoff Protector program. The company will cancel the remaining balance on your loan minus your insurance payout after your car is totalled, as long as your loan is in good standing.

Methodology

To compare the cost of State Farm's auto, homeowners and renters insurance policies, we used sample profiles based on typical customers.

For our auto insurance review, we compiled quotes for a 30-year-old male living in Illinois and operating a 2015 Honda Civic EX, based on the following coverage levels:

Coverage
Minimum coverage
Full coverage
Bodily injury liability$25,000/$50,000$50,000/$100,000
Property damage liability$20,000$25,000
Uninsured motorist bodily injury$25,000/$50,000$50,000/$100,000
Underinsured motorist bodily injurynot included$50,000/$100/000
Comprehensive deductiblenot included$500
Collision deductiblenot included$500

For our homeowners insurance review, we collected quotes for $150,000, $350,000 and $550,000 of dwelling coverage. Our sample policyholder is a married man who lives in a house in Illinois built in 1977. He has been claims-free for five years and has an average credit score.

For our renters insurance reviews, we compiled quotes from the five largest insurance companies in each state, where the data was available. Our sample renter is an unmarried 30-year-old male, with no pets or roommates, living in a multi-unit building, with the following limits:

Coverage
Amount
Personal property$30,000
Personal liability$100,000
Medical$1,000
Deductible$500

Home and auto insurance quotes used insurance rate data from Quadrant Information Services. These rates were publicly sourced from insurer filings and should be used for comparative purposes only — your own quotes may differ.

Editorial Note: The content of this article is based on the author’s opinions and recommendations alone. It has not been previewed, commissioned or otherwise endorsed by any of our network partners.