State Farm Insurance Review: Auto, Home and Renters

State Farm Insurance Review: Auto, Home and Renters

State Farm is a good insurance company with competitive rates and a solid reputation for customer service.

State Farm

Editor's Rating

State Farm sells a wide range of insurance products at cheaper-than-average rates. They offer a number of auto insurance discounts — such as its good student and good driver discount — and top tier customer service. Overall, State Farm is a good choice for insurance, especially if you're shopping for multiple policies.

State Farm
Rating
Price
Coverage
Customer service
Unique Value
Good for
  • Shoppers looking for cheap rates
  • People who need multiple types of insurance
  • Consumers who want to connect with a local agent
Bad for
  • Homeowners and renters looking for coverage add-ons

Our thoughts on State Farm insurance

State Farm is well-established throughout the United States — it is the largest auto insurance company in 33 states and the largest homeowners insurance company in 39 states.

State Farm provides customers with a wide range of offerings, including deposit accounts, loans, investments and numerous types of insurance, including motorcycle, boat, small business, life and health.

Those looking for a personalized experience with a local insurance agent are likely to find just that with State Farm, as it has a network of over 19,000 agents. This is in stark contrast to some other large insurers — particularly Geico and Progressive — that have fewer dedicated agents.

State Farm is also a good choice for those who prefer to manage their insurance policies online. It has received positive reviews for its mobile app, which allows customers to pay their bills, file claims and request roadside assistance.

Bottom line: If you are looking for low rates and a one-stop shop for all of your insurance needs, you should consider State Farm.

Compare State Farm to other top auto insurance companies
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Geico logo
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Allstate logo
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Progressive logo
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State Farm car insurance

State Farm auto insurance quotes

State Farm's auto insurance rates are significantly less expensive than its competitors' rates — 44% cheaper than average — based on the quotes we gathered. The company quoted $417 a year for minimum coverage and $1,045 for a full-coverage policy.

Comparing State Farm's Auto Insurance Rates to Its Competitors'

Find Cheap Auto Insurance Quotes in Your Area

Currently insured?
It's free, simple and secure.
Company
Minimum coverage
Full coverage
Accident
State Farm$417$1,045$1,131
Country Financial$467$1,214$1,454
Geico$1,025$2,578$3,162
Progressive$1,088$2,306$2,718

Drivers who can take advantage of some of State Farm's discounts may be able to lower their rates even further.

Rates may vary significantly by region and driver, so the best way to get the cheapest rates is to compare car insurance quotes.

State Farm auto insurance discounts

Drivers looking for ways to reduce their auto insurance rates will find a wide variety of discounts from State Farm, including two discounts for safe drivers that offer significant benefits.

Discount
How do you receive it?
Accident-free discountHave your vehicle continuously insured with State Farm for at least three years without having an at-fault accident
Defensive driving discountTake a driver safety course
Good student discountHave a GPA of 3.0 or higher
Bundle policiesHave a homeowners, renters, condo or life insurance policy from State Farm in addition to your auto policy
Good driver discountGo three years or more without an at-fault accident or moving violation
Show All Rows

Highlighted discount: Steer Clear driver program

This program by State Farm is designed for those under 25 years old to brush up on their driver education. Steer Clear includes course training, practice driving and mentorship. Your State Farm agent can help you navigate the program, which can be completed online or on your mobile app. This program is available in all states except California, Hawaii, Massachusetts, North Carolina and Rhode Island.

Highlighted discount: Drive Safe & Save

Eligible drivers who enroll in the Drive Safe & Save program receive an automatic discount on their auto insurance rates just for signing up. This program uses information from your vehicle's OnStar system or the Drive Safe & Save mobile app to track your driving habits. State Farm will use this information at each policy renewal to determine how much you can save — which could be up to 50%.

State Farm auto insurance coverages

State Farm offers customers all of the standard car insurance coverages, including liability insurance, uninsured/underinsured motorist coverage, collision and comprehensive insurance, and personal injury protection.

It also offers a few other valuable policy add-ons, such as rental car and travel expenses coverage and rideshare insurance.

Coverage
Description
Is it required?
Liability insuranceCovers the cost of repairs or medical care if you cause damage or injury to another driverYes, but each state has different required limits
Uninsured and underinsured motoristCovers damage if the at-fault driver can't payRequired in some states
CollisionCovers damage to your car after a collision, no matter who was at faultCould be required if you have a lease or loan on your car
ComprehensiveCovers damage to your car that isn't caused by a collisionCould be required if you have a lease or loan on your car
Personal injury protection (PIP)Covers medical expenses for you and your passengers, no matter who is at fault in an accidentRequired in some states
Emergency road service coverageCovers towing, locksmith labor and delivery of gas, oil, a new battery or a change of tire if your car breaks downNo
Rideshare driver insuranceProvides coverage while you drive for a rideshare appCould be required if you have a lease or loan on your car
Rental car and travel expenses coverageCovers the cost of a rental car while yours is being repaired, and certain expenses if your car breaks down while you're travelingNo

Highlighted benefit: Rental car and travel expenses

While rental car insurance is a pretty standard optional coverage among insurers, State Farm's coverage goes above and beyond by covering lodging, transportation and meals if your vehicle is disabled while you're on the road. This coverage pays for travel expenses of up to $500 per incident. To take advantage of travel expenses coverage, your car has to be undrivable as a result of an incident that falls under your comprehensive or collision insurance.

Highlighted benefit: Rideshare insurance

If you drive for Uber or Lyft (either part time or full time), then you need to buy a separate rideshare insurance policy. State Farm offers rideshare insurance that extends the coverages from your personal car insurance policy to cover you while you're working. Typically, adding rideshare coverage to your insurance policy raises your premium by 15% to 20%.

State Farm classic car coverage

State Farm offers coverage for classic cars and in 2022 partnered with Hagerty to offer a coverage called State Farm Classic+. State Farm had previously offered classic car coverage, but Hagerty is an industry leader in that area. The companies expect to cover every state by 2023.

Classic car coverage is usually built around agreed value insurance in which the owner and company agree on a fixed value for the vehicle. Classic cars are more difficult to repair, so it often makes sense to have an insurer with specialized knowledge.

State Farm considers a car classic if it is between 10 and 24 years old and has historic interest — for example, a hot rod or muscle car.

State Farm home insurance

State Farm homeowners insurance quote comparison

State Farm's homeowners insurance rates are very competitive — 16% below average across several different dwelling coverage amounts.

Comparing State Farm's Homeowners Insurance Rates to Competitors

Find Cheap Homeowners Insurance Quotes in Your Area

Currently insured?
Dwelling amount
$150,000
$350,000
$550,000
State Farm$800$1,331$1,982
Allstate$843$1,128$1,547
Farmers$879$1,356$2,106
American Family$1,307$2,215$3,218

Insurance rates may vary widely by region and property. We recommend gathering multiple quotes to ensure you get the best rate.

State Farm homeowners insurance coverage

State Farm offers all the homeowners insurance coverages you'd expect from a national insurer, such as personal liability, medical payments and dwelling coverages. The company also offers the following optional coverages:

  • Coverage for water damage because of a sewer, drain or sump pump backup.
  • Identity restoration services and reimbursement after identity theft, reimbursement of data recovery costs after a cyber attack, and professional assistance and reimbursement if you're a victim of cyber extortion.
  • Home systems protection pays to repair or replace home equipment damaged by accidental mechanical or electrical breakdown.
  • Service line coverage covers the cost to repair or replace homeowner-owned exterior underground water and sewer piping, electrical service lines and data lines that fail or are accidentally broken.

Highlighted benefit: Premier Service Program

The Premier Service Program is an optional service that puts policyholders in touch with participating contractors that can provide roof and floor repairs and replacement, water removal services and more. The repairs are guaranteed for up to five years for a covered loss. This program is not yet available in all locations.

State Farm home insurance discounts

State Farm provides policyholders a few ways to save on homeowners insurance costs, which are fairly standard:

  • Home security discount
  • Multi policy bundling discount
  • Damage-resistant roofing material discount

State Farm renters insurance

State Farm renters insurance cost

State Farm has the cheapest renters insurance rates among major insurers — 30% below average. Getting an online quote for renters insurance from State Farm is easy and quick — we were able to gather several quotes in under 10 minutes.

Comparing State Farm's Renters Insurance Rates to Competitors

Find Cheap Renters Insurance Quotes in Your Area

Currently insured?
Company
Average annual premium
Average monthly premium
State Farm$156$13
Travelers$206$17
Allstate$222$19
Liberty Mutual$232$19
Farmers$308$26

State Farm renters insurance coverage

State Farm renters insurance provides all of the standard coverage options that you would expect from a major insurer.

Coverage
Description
Included or optional?
Personal propertyProvides coverage against damage to your belongings based on your chosen coverage amount.Included
Personal liabilityIf someone is injured on your property or experiences property damage and holds you responsible, your personal liability coverage can pay for litigation and repairs, even if you are at fault.Included
Medical payments to othersCovers the medical bills of guests if they're injured on your property.Included
Loss of useProvides reimbursement for living expenses if your home is temporarily uninhabitable.Included
Identity restorationProvides protection if you're a victim of identity theft or cyber extortion.Optional
Earthquake damageCovers damage to your belongings in the event of an earthquake.Optional
Additional business property and incidental liabilityProvides coverage for owners of small to medium-sized businesses.Optional

Highlighted benefit: Identity restoration

For $25 per year, State Farm's identity restoration endorsement comes with case management and expense reimbursement in case your personal information is stolen. If thieves hijack your identity and use it to commit theft or fraud, State Farm may reimburse you for up to $25,000 to cover the costs associated with recovering your identity and settling any litigation. You are also covered up to $15,000 if you're a victim of ransomware. Additionally, you'll receive credit monitoring to reduce the chances your information gets compromised.

State Farm insurance ratings and customer service reviews

Customers can expect better-than-average customer service with State Farm. The company received high scores from J.D. Power for overall customer satisfaction, claims satisfaction and shopping experience.

According to the NAIC Complaint Index, State Farm receives fewer complaints than a typical insurer of its size.

The National Association of Insurance Commissioners (NAIC) Complaint Index measures the number of complaints a company receives in relation to the size of its customer base. State Farm scored 0.74 for home and renters insurance and 0.97 for auto insurance — below the 1.0 average.

State Farm received an A++ financial strength rating from A.M. Best, which is the highest rating an insurer can receive.

A high rating means that customers do not need to worry about whether their insurance company will have enough funds to pay claims. Note that this does not mean that State Farm is more likely to approve an insurance claim, just that it has the funds necessary to pay settlements.

How to file a claim with State Farm

There are multiple ways to file an insurance claim with State Farm.

woman filing a claim on phone

State Farm's online claims process is streamlined and informative. Policyholders can file auto, home, renters, health, life and business claims on the company's website or via its app. The online claims process takes about 10 minutes to complete, after which you can easily keep track of your claim.

Customers can also file claims over the phone. If you work with an agent, you can file a claim through your local office during business hours. You can also call the numbers below.

  • For auto, home and property claims, call (800) 732-5246.
  • For auto glass claims, call (888) 624-4410.
  • For emergency roadside assistance, call (877) 627-5757.
  • To make a payment, call (800) 440-0998.

Frequently asked questions

Is State Farm a good insurance company?

State Farm is a good insurance company — we gave it an overall rating of 4.5/5. The company has cheap auto and home insurance rates and the best renters insurance rates that we found. It also earned above-average customer service and financial strength scores.

Does State Farm offer health insurance?

State Farm offers health insurance along with a wide range of insurance products, including life, disability, liability, small business and pet medical insurance.

What does State Farm full-coverage auto insurance cover?

Full-coverage auto insurance from State Farm includes:

  • Comprehensive coverage
  • Collision coverage
  • Liability coverage
  • Uninsured/underinsured motorist coverage
  • Medical payments coverage

The company also offers emergency roadside assistance, car rental and travel expenses coverage, and rideshare driver coverage as optional add-ons.

How much is State Farm car insurance?

We found that the cost of State Farm car insurance is $417 a year for minimum coverage, $1,045 for full coverage and $1,131 for drivers with an at-fault accident on their record. Auto insurance rates vary based on age, vehicle type, location, driving history and other factors, so your quotes may differ.

Is State Farm expensive?

We found that State Farm has very competitive insurance rates. Its auto insurance rates are 33% cheaper than its competitors, on average, and home insurance rates are 16% cheaper. State Farm has the cheapest renters insurance rates we found — 30% less than other major insurers.

Where is State Farm available?

State Farm has insurance customers nationwide — it is the largest provider of home and auto insurance in the country. However, it doesn't sell all types of insurance everywhere. For example, you can no longer purchase State Farm car insurance in Massachusetts.

Does State Farm offer gap insurance?

You cannot buy gap insurance from State Farm. However, drivers who have a State Farm car loan are automatically enrolled in its Payoff Protector program. The company will cancel the remaining balance on your loan minus your insurance payout after your car is totalled, as long as your loan is in good standing.

Methodology

To compare the cost of State Farm's auto, homeowners and renters insurance policies, we used sample profiles based on typical customers.

For our auto insurance review, we compiled quotes for a 30-year-old male living in Illinois and operating a 2015 Honda Civic EX, based on the following coverage levels:

Coverage
Minimum coverage
Full coverage
Bodily injury liability$25,000/$50,000$50,000/$100,000
Property damage liability$20,000$25,000
Uninsured motorist bodily injury$25,000/$50,000$50,000/$100,000
Underinsured motorist bodily injurynot included$50,000/$100/000
Comprehensive deductiblenot included$500
Collision deductiblenot included$500

For our homeowners insurance review, we collected quotes for $150,000, $350,000 and $550,000 of dwelling coverage. Our sample policyholder is a married man who lives in a house in Illinois built in 1977. He has been claims-free for five years and has an average credit score.

For our renters insurance reviews, we compiled quotes from the five largest insurance companies in each state, where the data was available. Our sample renter is an unmarried 30-year-old male, with no pets or roommates, living in a multi-unit building, with the following limits:

Coverage
Amount
Personal property$30,000
Personal liability$100,000
Medical$1,000
Deductible$500

Home and auto insurance quotes used insurance rate data from Quadrant Information Services. These rates were publicly sourced from insurer filings and should be used for comparative purposes only — your own quotes may differ.

Editorial Note: The content of this article is based on the author’s opinions and recommendations alone. It has not been previewed, commissioned or otherwise endorsed by any of our network partners.