Goosehead Insurance Review

Goosehead is a broker that helps you compare quotes from different insurance companies. However, many people report poor customer service. You're probably better off getting coverage elsewhere.

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Editor's Rating

Goosehead acts as a middleman between you and various insurance companies. You give your info to Goosehead, and Goosehead gets quotes from several companies on your behalf. You can get quotes for multiple types of insurance, including auto, home, condo, renters, boat, umbrella and flood.

However, Goosehead isn't a good choice for most people. Many customers report difficulty getting the agents to contact them once they've bought a policy. This could lead to issues making changes to your coverage or even filing claims.

Pros and cons

Pros

  • Lets you get quotes from several companies at once
  • Offers quotes for multiple types of insurance coverage
  • Available nationwide

Cons

  • Customers often report having trouble reaching their agent

  • Some customers report a one-time fee for starting a policy

What is Goosehead Insurance?

Goosehead Insurance is an insurance broker.

Brokers are able to get you quotes from multiple insurance companies at once, which can help you find the right coverage and rates for your needs. Your policies don't actually come from Goosehead; Goosehead is a middleman that sells you a policy from an insurance company.

With Goosehead, you can get quotes online or contact a local agency in your area.


Coverages you can get through Goosehead

You can also get other types of insurance from Goosehead, like coverage while you're building a home, as well as earthquake or wind insurance depending on where you live.

The exact types of coverage options on each policy will depend on the company you choose for your insurance. For example, Goosehead sells policies from Allstate, Nationwide and Travelers. Each company likely has slightly different coverage options and features.


Goosehead Insurance customer reviews

thumbs down icon

Customer reviews for Goosehead Insurance are usually negative.

Customers often say they can't reach their Goosehead agent once they've purchased a policy. They often report that the agent won't return calls or emails and is generally not communicating well.

This is why it may be a good idea to get your insurance from another agent or broker besides Goosehead. Poor customer service can be a real issue if you need to make changes to your policy or file a claim. Insurance changes and claims need to be dealt with quickly to make sure your coverage is in place and correct, and if you can't reach your agent, that can create delays.


Rates you could get through Goosehead

The rates you get through Goosehead will depend on the company you choose.

Your specific situation also impacts your rates. Your age, where you live, the coverage you need and the discounts you qualify for all affect how much you pay.

Average car and home insurance rates

Potential Goosehead insurance rates

Car insurance rates

Company
Min. cov. rate
Full cov. rate
Mercury logo
Mercury$58$218
Travelers logo
Travelers$68$173
Progressive logo
Progressive$75$207
Nationwide logo
Nationwide$107$265
Allstate logo
Allstate$113$282

Rates are national monthly averages for companies that Goosehead represents.

Home insurance rates

Company
Avg. annual rate
Mercury logo
Mercury$1,452
Allstate logo
Allstate$1,684
Progressive logo
Progressive$2,027
Travelers logo
Travelers$2,227
Nationwide logo
Nationwide$2,312

Rates are national annual averages for companies that Goosehead represents, and are for policies with $350,000 in dwelling coverage.


Discounts with Goosehead

You can usually get cheaper car insurance by using discounts. Goosehead represents multiple insurance companies, and the discounts will depend on each specific company.

Common car insurance discounts

car icon

The car insurance discounts you might get depend on the insurance company you choose from Goosehead. Many companies offer similar discounts, but some have more unique offerings.

Common home and renters insurance discounts

Your home insurance discounts will vary depending on the company you choose. Some common discounts include:


Frequently asked questions

Is Goosehead Insurance a pyramid scheme?

No, Goosehead isn't a pyramid scheme. Goosehead agencies are franchises, which means Goosehead lets agency owners use its brand in exchange for a fee and a portion of the money they make selling insurance policies.

Is Goosehead Insurance legit?

Goosehead is a legitimate insurance broker. This means it works with multiple insurance companies. That's different from what's called a captive agent, who only sells a single insurance company's policies.

Is Goosehead Insurance good?

The insurance you get from Goosehead might be good, but customers often report that the customer service is poor. It's probably a better idea to get quotes from a local independent insurance agency or gather them yourself online.


Methodology

ValuePenguin's analysis used insurance rate data from Quadrant Information Services. These rates were publicly sourced from insurer filings and should be used for comparative purposes only. Your own quotes may be different.

Other sources include the Better Business Bureau and Reddit reviews of Goosehead Insurance.

About the Author

Cate Deventer
Cate Deventer

Senior Writer

Cate Deventer is a Senior Writer who specializes in health insurance, Medicare, auto and home insurance. She's been a licensed insurance agent since 2011.


She started her insurance career working as a customer service agent for State Farm. She later moved to an independent agency, where she worked with several insurance companies and hundreds of clients. She quoted policies, filed claims and answered insurance questions. In 2021, she pivoted her career and began writing about insurance for Bankrate. She moved to ValuePenguin in 2023 and began writing about health insurance and Medicare.


Cate has a passion for helping readers choose insurance to fit their needs. She enjoys knowing that her research and knowledge help people choose insurance products that make a positive difference in their lives.

How insurance helped Cate

Cate used her health insurance knowledge to navigate a surgery in 2023. Understanding how her policy worked let her focus on recovery instead of worrying about bills.

Expertise

  • Health insurance
  • Medicare & Medicaid
  • Auto insurance
  • Home insurance
  • Life insurance

Credentials

  • Licensed Life, Accident & Health Insurance Agent
  • Licensed Property & Casualty Insurance Agent

Referenced by

  • CBS
  • NBC
  • Wall Street Journal

Education

  • BA, Theatre, Purdue University
  • BA, English, Indiana University

Editorial Note: The content of this article is based on the author's opinions and recommendations alone. It has not been previewed, commissioned or otherwise endorsed by any of our network partners.

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