GEICO Auto & Home Insurance Review

GEICO Auto & Home Insurance Review

Solid rates and customer service paired with industry-leading online applications make GEICO a good choice.
GEICO

Editor's Rating

GEICO is a good insurance company that offers its customers satisfactory rates, positive customer service and a convenient user experience. In particular, GEICO's auto insurance rates for drivers with no recent accidents were consistently low. In many ways, the company's offerings are comparable to those of other large insurers. However, GEICO sets itself apart by providing the most convenient online solutions for its customers to handle their insurance policies.

Good for
  • Insurance shoppers who want to be able to do everything online
  • Fairly low rates
  • People looking for multiple lines of insurance
Bad for
  • People who want to deal directly with a local insurance agent
  • Drivers who have had an at-fault accident within the last five years
  • Homeowners who aren't willing to conduct research on their specific underwriter

GEICO: A dependable auto insurer with solid rates and online-first service

GEICO provides average to low rates and fairly good customer service. For the most part, it is comparable to other insurers in terms of insurance offerings and discounts. However, GEICO distinguishes itself as one of the best insurance companies out there when it comes to providing easy-to-use online tools.

The GEICO mobile app has more features and is better reviewed than the apps currently offered by Progressive, State Farm and Farmers Insurance.

This app affords policyholders convenient options for paying their bills as well as managing and accessing their insurance information. While other insurance companies may provide similar mobile tools, GEICO leads the industry in this category and is constantly improving its capabilities.

One drawback of GEICO is that it has very few in-person offices compared to other large insurers. GEICO has around 150 locations across the U.S., compared to State Farm's network of more than 18,000 agents nationwide. If you prefer to work in-person with your own insurance agent, another insurance company may be a better fit.

Auto insurance takeaway: For auto insurance, GEICO's low rates, paired with the fact that its coverages and discounts are consistent with its competitors' offerings, make it a safe choice for car insurance.

Homeowners insurance takeaway: GEICO doesn't underwrite or service its own homeowners insurance policies; instead, it matches you with one of its home insurance partners. Your price, coverage options and level of service will all depend on which company GEICO connects you to. Because of this, we only recommend home insurance with GEICO if you can pair it with a GEICO auto insurance policy for the bundle discount.

GEICO Auto Insurance

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GEICO auto insurance has competitive rates, good customer service, and enough coverage options and discounts to please most drivers. It offers a lot in terms of convenience, with 24-hour customer service available and an app where you can control almost all aspects of your coverage on the go. However, if you are a high-risk driver—specifically a young driver with an accident on your record—you might overpay for car insurance with GEICO. Also, GEICO will provide coverage if you need an SR-22 or FR-44 filed on your behalf.

GEICO auto insurance features, coverages and discounts

For the most part, GEICO's solutions for auto insurance customers are similar to what you can get with the other major car insurers like Progressive, State Farm and Farmers. The exceptions to this are the GEICO Mobile app and the Prime Time Contract, which is an interesting program for drivers over the age of 50.

GEICO mobile app: Drivers can use the GEICO Mobile app for all aspects of managing their auto insurance, from getting a quote to filing a claim. Drivers insured with GEICO can even use Amazon's Alexa to pay their insurance bills. If you are looking for an auto insurer that's not going to make you go through an agent or wait on the phone to manage your auto insurance policy, then GEICO is a great option. While this is not the only app where you can manage your auto insurance, it is one of the absolute best.

Prime time contract: This is a guaranteed auto insurance renewal program designed for GEICO customers who are over 50 years old. Customers in the Prime Time Contract program will always have the option to renew their insurance policy as long as they continue to be GEICO auto insurance policyholders. Drivers in this program are protected from situations where an insurer might not offer to renew a policy—like drivers who are considered high-risk due to multiple traffic violations. Just note that the Prime Time Contract does not guarantee that your rates will always be the same. Besides being over the age of 50 to qualify for this program, you must:

  • Have no drivers under 25 years old on the policy.
  • Have no violations or accidents in the last three years.
  • Have no vehicles on the policy that are used for business.

Some insurers might offer a guaranteed renewable policy to customers who have been with them for a certain amount of time—for example, more than 20 years with Progressive. GEICO offers this policy to new customers, which is quite unique.

Auto Repair Xpress®: This is a program that includes a network of repair shops that work with GEICO. By choosing to fix your vehicle at an Auto Repair Xpress® facility, you get a GEICO-backed guarantee for all repairs as long as you own your vehicle. This is a nice feature to have, but it's not unique to GEICO, as Farmers and Progressive also have repair guarantees.

Car buying service: To help you get a better deal on a new car, GEICO offers its Car Buying Service, which connects you to local dealerships and lets you see what other people have paid for a certain vehicle. You can use this service to compare car prices without having a GEICO insurance policy.

GEICO auto insurance coverages

Most of the coverage options that GEICO offers are pretty much in line with what is available with other auto insurance companies, although they may vary by state or by vehicle. Here's what GEICO offers:

  • Bodily injury and property liability coverage.
  • Collision and comprehensive coverage.
  • Uninsured and underinsured liability coverage.
  • Medical payment and personal injury protection coverage.
  • Gap Insurance for leased vehicles.

Mechanical breakdown insurance (MBI): This coverage pays for certain repairs to vehicles that are less than 15 months old and have fewer than 15,000 miles. Specifically, it covers repairs to mechanical components, such as the engine, transmission or air conditioner. This option does not cover fees for diagnostic measures if your vehicle is not found to have a mechanical failure.

Progressive offers similar coverage through Warrant Direct, which charges one deductible that varies by policy per qualifying repair shop visit. This differs from GEICO's MBI coverage, where you have to pay a separate $250 deductible for each unrelated repair. This means if your transmission and air conditioner both need to be repaired, you will be responsible for two deductibles. You are also able to cover older vehicles with Progressive's program.

Rideshare insurance: Other insurers might offer rideshare coverage as an extension of your personal policy or only offer a full commercial insurance policy, but GEICO's hybrid policy is fairly special. GEICO offers a combined rideshare and personal auto insurance that allows its customers to purchase just one policy. Having this insurance covers you when you are driving both for work and for pleasure.

Emergency road service: GEICO's Emergency Road Service provides assistance in the event that you have a roadside emergency, and it's similar to other roadside assistance programs in terms of coverage and limits. For example, it will cover jump-starts, flat-tire changes, towing (for nonaccident-related incidents) and up to $100 for locksmith services. Compared to AAA Plus roadside assistance, GEICO's Emergency Road Service offers almost the same coverage at lower rates—not counting the discounts and rewards that AAA members can receive.

Accident forgiveness: With Accident Forgiveness, your auto insurance rates will not increase after your first at-fault accident. This coverage can either be purchased or earned, which sets it apart from similar programs at other insurers. Certain drivers—those with good driving records—will be eligible to purchase accident forgiveness. To earn accident forgiveness, you must be a qualifying driver and must be accident-free for five years or more. This coverage is not available in California, Connecticut or Massachusetts.

Glass coverage: You may be able to add coverage that will waive your deductible for comprehensive claims for glass repairs. This costs a little bit extra, but it might be worthwhile if you can take advantage of what is essentially free windshield repair.

Rental reimbursement: With GEICO's Rental Reimbursement, you will be covered for the cost of a rental car if your car is undrivable for more than 24 hours. The amount that this coverage will pay out is based on a per-day and per-claim limit, which is selected when choosing this coverage option. For example, you might select coverage for $45 per day and $1,350 per claim.

GEICO auto insurance discounts

The discounts that GEICO offers are pretty standard across the auto insurance industry, with the majority tied to vehicle equipment and safe driving habits. GEICO will also award discounts to policyholders who are members of certain organizations and for bundling multiple vehicles under the same policy.

Federal employee discount: Active or retired federal employees can qualify for a discount of up to 8% on their car insurance. This is also known as the eagle discount.

Military discounts: Active-duty U.S. military personnel, retired U.S. military members, or members of the National Guard or Reserves could save up to 15% on premiums.

Driving history discounts: If you've been accident-free for five years, you may be able to save 26% on your car insurance with GEICO. As previously mentioned, having a clean driving record could make you eligible to receive free accident forgiveness, which would save you money after an at-fault accident. You can also receive up to 15% off your medical payment or personal injury protection premiums if you and your passengers always wear their seat belts.

Defensive drivers discounts: For completing an approved defensive driving course you can save on your car insurance with GEICO. The amount you could save varied by state, for the states that offered a discount for taking a defensive driving course, you could save 5%‒20% on applicable coverages. The five state that, at this time, do not offer discounts for defensive driving courses are Hawaii, Massachusetts, Michigan, North Carolina and Vermont.

Student discounts: Full-time students who maintain at least a "B" average may save up to 15% on their total car insurance premiums in some states. Drivers must be between the ages of 16 and 24 to qualify for this discount. Young drivers also might be able to receive a discount on their coverage for completing a driver's education course.

Pay-in-full discount: By paying your entire premium for the full term of your policy, you can save money by avoiding installment expenses that GEICO charges for paying month to month.

Membership and employee discounts: You might be able to receive a discount for being a member or employee of a certain organization. There are more than 500 schools and universities, professional organizations, and other institutions included in this group.

Multicar discount: Insuring more than one vehicle with GEICO could save you up to 25% on your premiums.

Multipolicy discount: By having a homeowners, renters, condo or mobile home policy with GEICO, you could receive a discount on your car insurance.

Vehicle equipment discounts: If you have an auto insurance policy with GEICO, you can receive discounts on your premiums for having the following equipment:

DiscountAmount it could savePortion of premium the discount affects
Air Bagup to 25% for driver-side air bags and up 40% for full front-seat air bagsMedical payment or personal injury protection coverage
Anti-lock Brakesup to 5%Collision coverage
Anti-theftup to 25%Comprehensive coverage
Daytime Running Lightsup to 1%Certain coverages

GEICO auto insurance quotes

GEICO's rates were good to average compared to its competitors. For drivers who did not have accidents or violations on their records, the rates that GEICO provided were 19% below the average.

GEICO Annual Insurance Rates Comparison
GEICO Annual Insurance Rates Comparison

GEICO's rates were fairly high for higher-risk drivers. The quotes provided by GEICO for the profiles that had an at-fault accident within the past five years were on average 13% higher than the mean for those profiles. Their quotes were especially high for our 18-year-old drivers, at almost $3,000 above the average annual rate.

GEICO Rates for Drivers With Accidents Comparison

GEICO Rates for Drivers With Accidents Comparison

GEICO Homeowners Insurance

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GEICO doesn't underwrite its own homeowners insurance policies, meaning that the coverage you purchase from GEICO will be serviced by one of its 31 partners. After purchase, any claims or communication will be through the underwriter of your home policy rather than with GEICO.

The biggest benefit to choosing GEICO for homeowners insurance is the possibility of a bundle discount. GEICO doesn't provide an estimate for the exact amount you'll save by bundling your policies together, but in general, this tends to be one of the biggest discounts home insurance companies offer.

We only recommend looking at GEICO homeowners insurance if you already use GEICO for another type of insurance, such as auto or motorcycle, or you're considering switching. In this case, the possibility of a significant multi-policy discount makes it worth considering.

Otherwise, the fact that you don't get to choose which of the 30-plus companies you're assigned, each with their own rates, coverage options, endorsements and available discounts, make it a difficult recommendation for homeowners who aren't getting a bundle discount — especially those with specific insurance needs like hurricane coverage or water backup protection. In fact, it's difficult to even know which company is actually insuring you until after you've purchased your policy.

What's covered under GEICO home insurance?

GEICO's 31 home insurance partners all offer their own unique set of products. Rates, endorsements and discounts vary widely by insurance company. However, most insurers provide at least this standard set of coverages outlined below.

What's covered by most policies?Details
Your dwellingProtects you against damage or the loss of your home if it's caused by a covered incident
Your personal possessionsCovers damage, destruction and theft of personal items
Loss of useProvides reimbursement for expenses associated with being unable to stay in your home due to a covered loss, such as hotel costs
Medical paymentsCovers medical bills for someone who is injured on your property
LiabilityProvides financial protection for bodily injury and property damage sustained by others for which you're responsible

GEICO homeowners insurance discounts

GEICO only offers one discount on its home insurance policies: a multi-policy discount. If you buy home insurance and car insurance, or home insurance and motorcycle insurance (among others), you'll save money on both. However, GEICO doesn't publish the exact amount you'll save, and it will likely depend on which of its 31 partners underwrites your policy.

GEICO home insurance quotes: how much does coverage cost?

Home insurance from GEICO isn't underwritten by GEICO directly; instead, you'll be matched with one of GEICO's 31 partners, all of which have different coverage and prices. Based on our sample, we found that a policy's annual cost can vary by more than $2,000 depending on which insurer you're matched with. Therefore, we recommend comparing your quote to the average offered in your state to ensure you're getting a fair deal.

We sampled a few annual rates offered by GEICO partners and the variation that exists among them.

Bar chart comparing the annual cost of prominent GEICO home insurance partners

Bar chart comparing the annual cost of prominent GEICO home insurance partners
Coverage levelLiberty MutualThe HartfordTravelersUnited P&CMaximum - Minimum
$200,000 dwelling coverage$3,041$1,776$1,494$1,238$1,803
$250,000 dwelling coverage$3,577$2,128$1,700$1,499$2,078
$300,000 dwelling coverage$4,128$2,741$1,987$1,854$2,274
Quotes are for a homeowner living in the Austin, TX, area.

Consider the following companies as alternatives to Geico

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Other GEICO property and liability coverages

If you have coverage needs beyond auto and homeowners, it's likely that GEICO offers the insurance policy you're looking for. GEICO's stand-alone insurance policies include motorcycle, ATV, mobile home, condo, flood, umbrella and jewelry.

GEICO motorcycle insurance

GEICO's affordable motorcycle insurance quotes and the company's deep discounts help make it one of the best cheap motorcycle insurance companies. GEICO's motorcycle insurance policies have discounts that are easy to qualify for, making it simple for customers to save money.

For instance, simply switching over to GEICO from a different motorcycle insurer makes riders eligible for a 10% discount on their annual premiums. Below, we provide details on a few additional GEICO motorcycle insurance discounts.

GEICO motorcycle insurance discountsHow do you earn it?
MulticycleReceive a 10% discount when you insure multiple motorcycles with GEICO.
Multi-policyGet a discount if you have a GEICO motorcycle insurance policy as well as an auto or an RV policy with GEICO. (For example, having GEICO car and motorcycle insurance.)
Mature ridersSave 10% if you meet a certain age threshold, which varies depending on the state in which you live. Most senior discounts begin at age 65.
Safety firstGet a 10% discount after completing a Motorcycle Safety Foundation or military safety course.
LoyaltyGet a 10% discount after renewing your GEICO motorcycle insurance policy.

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We found GEICO's motorcycle insurance quotes to be affordable and often cheaper than rates at other motorcycle insurance companies. For instance, in Florida, GEICO's motorcycle quotes were consistently lower than any of its competitors' quotes, including Progressive, Markel and Dairyland.

GEICO scooter insurance and GEICO moped insurance

GEICO's scooter and moped insurance is offered under its motorcycle insurance policies. Scooter and moped insurance policies from GEICO include all the discounts mentioned above.

GEICO ATV insurance

Unlike scooter and moped insurance, GEICO's ATV insurance is a stand-alone product. As a result, policyholders have access to a unique suite of coverage options and discounts when compared to other forms of insurance. Below, we list the coverage policyholders have available to them through GEICO's ATV insurance policies.

  • Collision coverage
  • Property damage liability coverage
  • Bodily injury liability coverage
  • Comprehensive physical damage coverage
  • Medical payments
  • Uninsured and underinsured motorists coverage

In addition to a comprehensive suite of coverages, GEICO's ATV insurance offers four discounts. The discounts mirror those typically offered with an auto insurance policy. We consider these to be great discounts, as they are easy to get and applicable to a large number of policyholders.

GEICO ATV insurance discounts

  • Multivehicle discount
  • Anti-theft device
  • Multi-policy discount
  • Mature riders discount

GEICO mobile home insurance

Similar to its homeowners insurance, GEICO's mobile home insurance is offered through several underwriting partners. GEICO's mobile home insurance partners offer dwelling coverage and a few other customizable add-ons, including personal property coverage, personal liability and coverage for adjacent structures.

CoverageDetails
Personal propertyThe total value of your personal possessions up to your coverage limit, such as TV sets and furniture
Personal liabilityProvides coverage if someone is injured on your property and you're found responsible, or if you cause damage to someone's property
Adjacent structuresCovers losses of adjacent structures that you own, like patios

GEICO condo and co-op insurance

If you own a condo or shares in a co-op, condo insurance can protect your personal property and your home's interior structure. GEICO's condo insurance provides customizable personal property coverage ranging from $20,000 to $100,000 and dwelling coverage of up to $200,000. Condo owners will be able to take advantage of discounts that are offered to most homeowners, like discounts for having an alarm system or deadbolt locks.

What does GEICO's condo insurance cover?

  • Fire or lightning
  • Windstorms
  • Smoke damage
  • Vandalism
  • Theft
  • Accidental water discharge

GEICO flood insurance

If you live in a flood-prone area, you'll want to look into flood insurance to protect your home even if you're not required to do so. Your home is likely your largest investment, meaning you'll want to safeguard it against potential hazards. GEICO's flood insurance is offered in compliance with the National Flood Insurance Program.

If you want insurance limits for your home and its contents to be higher than $250,000 and $100,000, respectively, you should look to purchase private flood insurance instead. GEICO's flood insurance, like most other companies' policies, requires a 30-day waiting period from the moment you purchase coverage in order to become effective.

GEICO umbrella insurance

An umbrella insurance policy is designed to supplement your existing auto or homeowners insurance by providing liability coverage with a substantially higher limit. For instance, if you're found to be responsible for $500,000 worth of property damage due to a car crash, but your auto insurance only covers $100,000, an umbrella insurance policy would cover the remaining $400,000.

In order to qualify for a GEICO umbrella insurance policy, you need to have an auto insurance policy with GEICO and a homeowners insurance policy with any insurer. GEICO's requirements are in line with those of its competitors.

What does GEICO's umbrella insurance cover?

  • Injuries to other people if you're responsible
  • Damage to someone's property
  • Damage and injuries caused by renters, if you're a landlord
  • Slander or defamation cases

Who does GEICO's umbrella insurance cover?

  • You and your spouse
  • Relatives or dependents living with you
  • Friends or relatives who borrow your car

GEICO jewelry insurance

GEICO's jewelry insurance provides comprehensive coverage, meaning that it provides coverage for loss, theft, damage or disappearance. While several insurance companies offer jewelry coverage as a homeowners or renters insurance endorsement, GEICO offers stand-alone jewelry insurance.

GEICO offers its customers the ability to determine their own deductible. While rates vary depending on where you live, most people will find their insurance cost to be oneto two percent of the value of the jewelry being insured. GEICO's jewelry insurance also provides coverage for preventive repairs. For example, a loose stone on a ring could be taken to a jeweler for repair, and GEICO would cover the cost.

GEICO's Insurer Ratings

Industry reviewer

RatingValue
NAICComplaint index (auto)0.92
A.M. Best rating servicesFinancial strength ratingA++ (Superior)
J.D. PowerClaims satisfaction rating3/5 (Average)

GEICO's Insurance Reviews and Complaints

Customers should expect pretty good customer service from GEICO. The company earns high marks from professional agencies and has few customer complaints, given its size. In fact, J.D. Power ranked GEICO as the sixth best auto insurance company — out of 24 — for claims satisfaction, giving it the second-best possible rating. GEICO's complaint index rating is also below the national median, according to reports from the National Association of Insurance Commissioners (NAIC). The most common types of complaints registered with the NAIC relate to an insurer's claim handling, so GEICO's solid performance in this metric is a vote of confidence for its claims process.

Moreover, the few negative customer reviews of GEICO tended to focus more on high prices for drivers with accidents than customer service. This is consistent with the quotes that we gathered that showed GEICO to be more expensive than average for higher-risk drivers who have accidents on their records.

Professional agencies also give GEICO high marks for its financial strength and claims satisfaction. The A.M. Best rating services gave GEICO an A++ for financial strength. This is the best rating possible, and it indicates GEICO will likely have the funds to pay out for insurance claims.

GEICO online tools

GEICO's industry-leading online tools let customers buy and manage insurance policies themselves, without having to go through an insurance agent. These tools are easy to use and are a great perk of having a GEICO insurance policy.

  • GEICO express services: This is an online service that requires no log in and lets policyholders quickly make payments, get insurance ID cards and access policy documents.
  • GEICO mobile app: With the GEICO mobile app, you can shop for insurance, pay bills, access your insurance ID cards and even file claims right from your phone. You also have the option to chat online with GEICO's newer virtual assistant, Kate.

Mark is a Senior Research Analyst for ValuePenguin focusing on the insurance industry, primarily auto insurance. He previously worked in financial risk management at State Street Corporation.

Editorial Note: The content of this article is based on the author’s opinions and recommendations alone. It has not been previewed, commissioned or otherwise endorsed by any of our network partners.