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Chubb Insurance Review: Excellent Customer Service, But At A Price

Chubb Insurance Review: Excellent Customer Service, But At A Price

Chubb auto and homeowners insurance policies offer best-in-class coverage options and customer service, but rates are more expensive than those of competitors.
Chubb

Editor's Rating

For both auto and home insurance, Chubb has an excellent reputation for customer service and offers several best-in-class coverage options rarely seen among other insurers. However, Chubb charges premium prices for premium service, and as such, its insurance policies may be best suited for high-net-worth individuals with high-value cars and properties. Shoppers looking for the cheapest rate should consider other insurance companies.

Good for
  • High-net-worth individuals looking to cover high-value cars and properties
  • Shoppers that prioritize customer service quality and want a highly personalized relationship with their insurance provider
Bad for
  • Shoppers looking for the cheapest rate

Chubb insurance review: Our thoughts

Chubb insurance has a strong reputation for customer satisfaction and service quality across both auto and home insurance markets. Chubb relies on a strong national network of independent insurance agents and brokers to provide its customers with personalized relationships. As a result, Chubb has few customer complaints relative to insurance market national averages.

In addition to Chubb's extensive insurance agent and broker network, Chubb offers a variety of online services, like filing a claim and chatting with a representative, on its mobile app. Chubb's service excellence is also evident in its offering of several base and add-on coverage options rarely seen at other insurance companies, including exceptionally high policy limits, cash settlement opportunities and cybersecurity protections. Chubb's standard policies, for both auto and home insurance, are known as Chubb Masterpiece.

However, Chubb's service quality comes at a price: Annual premiums for both auto and home insurance are generally more expensive than those of top competitors. Because of these factors, Chubb insurance policies would be most attractive to high-net-worth individuals that own high-value cars and properties. Shoppers looking for the cheapest quote and minimum coverage will likely find better value elsewhere.

Bottom line: Chubb's excellent reputation for customer service and best-in-class coverage options make both its auto and home insurance policies worth considering.

However, Chubb's premium service quality and rare coverage offerings come at a price, so its insurance policies are most appropriate for high-net-worth individuals with high-value cars and properties. If you're simply looking for the cheapest rate, you may find better value with other auto and home insurance providers.

Chubb homeowners insurance

Chubb offers standard homeowners insurance, as well as condo and co-op, renters and flood insurance policies. Many of the base protections included in its standard policies as well as add-on coverage options are rare, even among large national insurers, and these protections are especially valuable to high-net-worth individuals or those seeking protections from unique risks like cyberattacks.

Homeowners insurance premiums at Chubb are generally more expensive than rates offered by other large national insurance companies. However, Chubb offers many homeowners discounts that could garner valuable savings for eligible policyholders.

Chubb homeowners insurance coverage

Chubb Masterpiece homeowners insurance policies include several rare coverages, such as extended replacement cost, cash settlement and risk consulting services, as well as several unique add-on coverage options such as family protection and cyber insurance. And as with auto insurance, Chubb offers high liability limits — up to $100 million in personal liability.

These options may be attractive to homeowners that want the flexibility of cash payment, appraisal services or coverage options that protect against unique risks like home invasion and cyberattacks.

Chubb Masterpiece's rare base coverages include:

  • Extended replacement cost pays policyholders for home repairs, rebuilding costs and building code upgrades.
  • Cash settlement allows policyholders to receive a cash payout in the event of a covered total loss, should they decide not to rebuild their home or to rebuild in a different location.
  • Risk consulting offers complimentary home appraisals as well as security and fire prevention advice.
  • Temporary living arrangements coverage helps policyholders find alternative living arrangements during a covered loss. While most insurers offer this, Chubb goes the extra mile by identifying any alternative homes in the school district where you could live.
  • Replacement cost coverage ensures that all the appliances and fixtures are replaced with the same or the latest model and does not deduct for depreciation. Alternatively, policyholders can choose a cash settlement.
  • HomeScan analyzes your home to identify any potential problems in your home, such as missing insulation, electrical issues and water leaks.
  • Wildfire Defensive Services helps policyholders in certain states take proactive steps to defend their home from wildfires, as well as providing support after a fire and during the claims process.
  • Tree removal helps policyholders get rid of trees fallen after a storm.
  • Electronic data restoration helps policyholders retrieve data lost after a computer virus.
  • Lock replacement helps policyholders replace keys if they are lost or stolen.
  • Water backup covers damage resulting from interior sewers and drains.

Below we list several coverages that can be bought in addition to Chubb's Masterpiece homeowners insurance policy, though availability may vary by state.

  • Equipment breakdown pays for the full replacement or repair of your home's appliances and equipment in the event of sudden and unexpected damage. It's available in both Essential and Enhanced coverages.
  • Family protection helps policyholders pay for expenses following traumatic events like home invasion, carjacking or cyberbullying.
  • Cyber insurance covers cyber extortion, cyber financial loss and cyber personal protection for high-value home insurance policies.

In addition to these coverages, Chubb offers the standard homeowners insurance coverages you'd expect to see from any major insurer: liability, personal belongings, medical payments and additional living expenses.

Chubb homeowners insurance quote comparison

Chubb's homeowners insurance rates are among the most expensive relative to top competitors, based on our analysis. You'll have access to standout features such as cash settlement and risk consulting, but that access comes at a far higher price point. In fact, we found that insurance from Chubb costs 31% more than the average of the four insurers in our study.

Insurer
Annual premium
Chubb$1,835
Allstate$1,460
Average$1,399
State Farm$1,276
Travelers$1,022
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The rates above reflect costs for a New York home built in 1961 and worth $314,500. Homeowners insurance rates vary drastically by state and property, so you should always compare quotes from several insurers to find the cheapest rate. However, we generally recommend Chubb as a top option for high-net-worth individuals who have a need for the unique coverages Chubb offers.

Chubb homeowners insurance discounts

Customers can mitigate the high base prices of Chubb's policies with its extensive discount list. Discounts vary from state to state and can depend on whether you live in an urban, suburban or rural community. To give an idea of the company's offerings, however, we've listed the discounts available in New York state below:

Discount
How you get it
MultipolicyPurchase both home and auto coverage from Chubb.
Valuable articles multipolicyPurchase $25,000 or more in valuable articles coverage from Chubb.
Burglar alarmInstall a central station burglar alarm.
Fire alarmInstall a central station fire alarm.
Fire resistanceWhen constructing your home's exterior walls, floors and roof, use fire-resistant materials with a rating of two hours or more.
Storm shutterHave eligible storm shutters covering all exterior glass or other windstorm protections on all exterior glass and skylights.
Suburban ratingHave a central station or direct fire alarm in your home and live in an area where the first responding fire department meets specific requirements.
Gated communityLive in a gated community that requires identification to enter, announces visitors and protects the gate either with a guard or a lock.
Gated community patrol serviceLive in a gated community with a 24-hour patrol service linked to your home's alarm systems and have a fire and burglar alarm that alerts the 24-hour patrol service to dispatch a guard to your residence.
Residential sprinkler systemHave an eligible and properly maintained sprinkler system in your living areas, basement and heating system area.
Masonry constructionOwn a home constructed through masonry methods.
New houseOwn a house built in the last seven years.
Show All Rows
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Chubb also offers a Superior Protection Discount for policyholders who have any combination of the following to protect their home:

  • Closed-circuit TV cameras
  • Motion-activated detection system
  • 24-hour alarm protection
  • Permanently installed backup generator
  • Temperature monitoring system
  • Explosive gas leak detector
  • Lighting protection system
  • 24/7 security guard
  • Full-time caretaker
  • Sprinkler system water-flow alarm
  • Automatic seismic shutoff valve
  • Water leak detection system
  • Perimeter gate

Chubb condo and co-op owners insurance coverage

Chubb's condo and co-op insurance stands out because it includes generous loss assessment coverage. Loss assessment coverage provides protection for damage to common area property, such as the pool or lobby, to help contribute to the condo or co-op owner's share of loss assessment. This is usually an add-on coverage at other insurers. Chubb's base coverage is $50,000, and higher limits are available in some states.

Chubb renters insurance coverage

Chubb renters insurance policies are similar to those found at other insurers, including personal property, liability and additional living expenses coverage.

However, unlike most other insurers, Chubb offers rental car coverage with its renters insurance. If your liability limit is $1 million or more, your rental car coverage is covered worldwide, ensuring that you're covered no matter where you travel.

Chubb flood insurance coverage

Chubb flood insurance policies are more robust than those of other private flood insurance providers and the government-sponsored National Flood Insurance Program (NFIP).

Specifically, Chubb flood insurance has coverage limits higher than those of most private insurers and far in excess of those of the NFIP, making it ideal for owners of homes with high property value at risk of flood damage.

Chubb flood insurance coverages include:

  • Up to $15 million in property coverage.
  • The full replacement cost to repair or rebuild your home and possessions without deductions for depreciation, up to your policy limits. Full replacement cost for property and possessions is a value-add for Chubb, as NFIP policies only offer actual cash value for personal property.
  • Up to $5,000 in multiple high-value categories, such as art, collectibles, jewelry and silverware, up to $5,000 each.
  • Up to $7,500 in temporary living expenses, with higher limits available for purchase. While some other private flood insurance policies may cover this, NFIP policies do not.
  • Up to $5,000 in protective measures coverage for expenses, such as sandbags and flood barriers, that help you proactively protect your home and property from damage when an official government flood warning is issued. This type of coverage is rare among flood insurers.
  • Additional protection for finished basements.
{"backgroundColor":"white","content":"\u003C\/p\u003E\n\n\u003Cp\u003EChubb offers standard homeowners insurance, as well as condo and co-op, renters and flood insurance policies. Many of the base protections included in its standard policies as well as add-on coverage options are rare, even among large national insurers, and these protections are especially valuable to high-net-worth individuals or those seeking protections from unique risks like cyberattacks.\u003C\/p\u003E\n\n\u003Cp\u003EHomeowners insurance premiums at Chubb are generally more expensive than rates offered by other large national insurance companies. However, Chubb offers many homeowners discounts that could garner valuable savings for eligible policyholders.\u003C\/p\u003E\n\n\u003Cp\u003E\u003Cdiv class=\"ShortcodeList--root \"\u003E\n\n \u003Cdiv class=\"ShortcodeList--content ShortcodeList--content-margin\"\u003E\n \u003Cdiv class=\"ShortcodeList--column\"\u003E\n \u003Cul class=\"ListUnordered--root ListUnordered--bullet\"\u003E\n \u003Cli class=\"ListUnordered--list-item\"\u003E\n \u003Cspan\u003E\u003Ca class=\"ShortcodeLink--root ShortcodeLink--black\" title=\"Home insurance coverages\" href=\"#homecoverages\"\u003EHome insurance coverages\u003C\/a\u003E\u003C\/span\u003E\n \u003C\/li\u003E\n \u003Cli class=\"ListUnordered--list-item\"\u003E\n \u003Cspan\u003E\u003Ca class=\"ShortcodeLink--root ShortcodeLink--black\" title=\"Home insurance quotes\" href=\"#homequotes\"\u003EHome insurance quotes\u003C\/a\u003E\u003C\/span\u003E\n \u003C\/li\u003E\n \u003Cli class=\"ListUnordered--list-item\"\u003E\n \u003Cspan\u003E\u003Ca class=\"ShortcodeLink--root ShortcodeLink--black\" title=\"Homeowners insurance discounts\" href=\"#homediscounts\"\u003EHomeowners insurance discounts\u003C\/a\u003E\u003C\/span\u003E\n \u003C\/li\u003E\n \u003Cli class=\"ListUnordered--list-item\"\u003E\n \u003Cspan\u003E\u003Ca class=\"ShortcodeLink--root ShortcodeLink--black\" title=\"Condo and co-op owners insurance coverage\" href=\"#condo\"\u003ECondo and co-op owners insurance coverage\u003C\/a\u003E\u003C\/span\u003E\n \u003C\/li\u003E\n \u003Cli class=\"ListUnordered--list-item\"\u003E\n \u003Cspan\u003E\u003Ca class=\"ShortcodeLink--root ShortcodeLink--black\" title=\"Renters insurance coverage\" href=\"#renters\"\u003ERenters insurance coverage\u003C\/a\u003E\u003C\/span\u003E\n \u003C\/li\u003E\n \u003Cli class=\"ListUnordered--list-item\"\u003E\n \u003Cspan\u003E\u003Ca class=\"ShortcodeLink--root ShortcodeLink--black\" title=\"Flood insurance coverage\" href=\"#flood\"\u003EFlood insurance coverage\u003C\/a\u003E\u003C\/span\u003E\n \u003C\/li\u003E\n \u003C\/ul\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\u003C\/div\u003E\n\n\u003C\/p\u003E\n\n\u003Ch3 id=\"homecoverages\"\u003EChubb homeowners insurance coverage\u003C\/h3\u003E\n\n\u003Cp\u003EChubb Masterpiece homeowners insurance policies include several rare coverages, such as extended replacement cost, cash settlement and risk consulting services, as well as several unique add-on coverage options such as family protection and cyber insurance. And as with auto insurance, Chubb offers high liability limits \u2014 up to $100 million in personal liability.\u003C\/p\u003E\n\n\u003Cp\u003EThese options may be attractive to homeowners that want the flexibility of cash payment, appraisal services or coverage options that protect against unique risks like home invasion and cyberattacks.\u003C\/p\u003E\n\n\u003Cp\u003EChubb Masterpiece's rare base coverages include:\u003C\/p\u003E\n\n\u003Cp\u003E\u003Cdiv class=\"ShortcodeList--root \"\u003E\n\n \u003Cdiv class=\"ShortcodeList--content ShortcodeList--content-margin\"\u003E\n \u003Cdiv class=\"ShortcodeList--column\"\u003E\n \u003Cul class=\"ListUnordered--root ListUnordered--bullet\"\u003E\n \u003Cli class=\"ListUnordered--list-item\"\u003E\n \u003Cstrong\u003EExtended replacement cost\u003C\/strong\u003E pays policyholders for home repairs, rebuilding costs and building code upgrades.\n \u003C\/li\u003E\n \u003Cli class=\"ListUnordered--list-item\"\u003E\n \u003Cstrong\u003ECash settlement\u003C\/strong\u003E allows policyholders to receive a cash payout in the event of a covered total loss, should they decide not to rebuild their home or to rebuild in a different location.\n \u003C\/li\u003E\n \u003Cli class=\"ListUnordered--list-item\"\u003E\n \u003Cstrong\u003ERisk consulting\u003C\/strong\u003E offers complimentary home appraisals as well as security and fire prevention advice.\n \u003C\/li\u003E\n \u003Cli class=\"ListUnordered--list-item\"\u003E\n \u003Cstrong\u003ETemporary living arrangements\u003C\/strong\u003E coverage helps policyholders find alternative living arrangements during a covered loss. While most insurers offer this, Chubb goes the extra mile by identifying any alternative homes in the school district where you could live.\n \u003C\/li\u003E\n \u003Cli class=\"ListUnordered--list-item\"\u003E\n \u003Cstrong\u003EReplacement cost coverage\u003C\/strong\u003E ensures that all the appliances and fixtures are replaced with the same or the latest model and does not deduct for depreciation. Alternatively, policyholders can choose a cash settlement.\n \u003C\/li\u003E\n \u003Cli class=\"ListUnordered--list-item\"\u003E\n \u003Cstrong\u003EHomeScan\u003C\/strong\u003E analyzes your home to identify any potential problems in your home, such as missing insulation, electrical issues and water leaks.\n \u003C\/li\u003E\n \u003Cli class=\"ListUnordered--list-item\"\u003E\n \u003Cstrong\u003EWildfire Defensive Services\u003C\/strong\u003E helps policyholders in certain states take proactive steps to defend their home from wildfires, as well as providing support after a fire and during the claims process.\n \u003C\/li\u003E\n \u003Cli class=\"ListUnordered--list-item\"\u003E\n \u003Cstrong\u003ETree removal\u003C\/strong\u003E helps policyholders get rid of trees fallen after a storm.\n \u003C\/li\u003E\n \u003Cli class=\"ListUnordered--list-item\"\u003E\n \u003Cstrong\u003EElectronic data restoration\u003C\/strong\u003E helps policyholders retrieve data lost after a computer virus.\n \u003C\/li\u003E\n \u003Cli class=\"ListUnordered--list-item\"\u003E\n \u003Cstrong\u003ELock replacement\u003C\/strong\u003E helps policyholders replace keys if they are lost or stolen.\n \u003C\/li\u003E\n \u003Cli class=\"ListUnordered--list-item\"\u003E\n \u003Cstrong\u003EWater backup\u003C\/strong\u003E covers damage resulting from interior sewers and drains.\n \u003C\/li\u003E\n \u003C\/ul\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\u003C\/div\u003E\n\n\u003C\/p\u003E\n\n\u003Cp\u003EBelow we list several coverages that can be bought in addition to Chubb's Masterpiece homeowners insurance policy, though availability may vary by state.\u003C\/p\u003E\n\n\u003Cp\u003E\u003Cdiv class=\"ShortcodeList--root \"\u003E\n\n \u003Cdiv class=\"ShortcodeList--content ShortcodeList--content-margin\"\u003E\n \u003Cdiv class=\"ShortcodeList--column\"\u003E\n \u003Cul class=\"ListUnordered--root ListUnordered--bullet\"\u003E\n \u003Cli class=\"ListUnordered--list-item\"\u003E\n \u003Cstrong\u003EEquipment breakdown\u003C\/strong\u003E pays for the full replacement or repair of your home's appliances and equipment in the event of sudden and unexpected damage. It's available in both Essential and Enhanced coverages.\n \u003C\/li\u003E\n \u003Cli class=\"ListUnordered--list-item\"\u003E\n \u003Cstrong\u003EFamily protection\u003C\/strong\u003E helps policyholders pay for expenses following traumatic events like home invasion, carjacking or cyberbullying.\n \u003C\/li\u003E\n \u003Cli class=\"ListUnordered--list-item\"\u003E\n \u003Cstrong\u003E\u003Cspan\u003E\u003Ca class=\"ShortcodeLink--root ShortcodeLink--black\" title=\"What Is Cyber Insurance?\" href=\"https:\/\/www.valuepenguin.com\/personal-cyber-home-insurance\"\u003ECyber insurance\u003C\/a\u003E\u003C\/span\u003E\u003C\/strong\u003E covers cyber extortion, cyber financial loss and cyber personal protection for high-value home insurance policies.\n \u003C\/li\u003E\n \u003C\/ul\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\u003C\/div\u003E\n\n\u003C\/p\u003E\n\n\u003Cp\u003EIn addition to these coverages, Chubb offers the standard homeowners insurance coverages you'd expect to see from any major insurer: liability, personal belongings, medical payments and additional living expenses.\u003C\/p\u003E\n\n\u003Ch3 id=\"homequotes\"\u003EChubb homeowners insurance quote comparison\u003C\/h3\u003E\n\n\u003Cp\u003EChubb's homeowners insurance rates are among the most expensive relative to top competitors, based on our analysis. You'll have access to standout features such as cash settlement and risk consulting, but that access comes at a far higher price point. In fact, we found that insurance from Chubb costs 31% more than the average of the four insurers in our study.\u003C\/p\u003E\n\n\u003Cp\u003E\u003Cdiv class=\"ShortcodeImageResponsive--root\"\u003E\n \u003Cfigure class=\"ShortcodeImage--root\"\u003E\n \u003Cpicture class=\"ShortcodeImage--picture\"\u003E\n \u003Csource\n media=\"(max-width: 1032.75px)\"\n data-srcset=\"http:\/\/res.cloudinary.com\/value-penguin\/image\/upload\/c_limit,dpr_1.0,f_auto,h_1600,q_auto,w_1600\/v1\/Chubb_homeowners_mobile_klsmpj 1x, http:\/\/res.cloudinary.com\/value-penguin\/image\/upload\/c_limit,dpr_2.0,f_auto,h_1600,q_auto,w_1600\/v1\/Chubb_homeowners_mobile_klsmpj 2x\"\n\/\u003E\n \u003Cimg class=\"lazyload\" data-src=\"http:\/\/res.cloudinary.com\/value-penguin\/image\/upload\/c_limit,dpr_1.0,f_auto,h_1600,q_auto,w_1600\/v1\/Chubb_homeowners_desktop_wck3pt\" src=\"http:\/\/res.cloudinary.com\/value-penguin\/image\/upload\/c_limit,dpr_2.0,e_blur:1000,f_auto,h_1600,q_1,w_1600\/v1\/Chubb_homeowners_desktop_wck3pt\" data-srcset=\"http:\/\/res.cloudinary.com\/value-penguin\/image\/upload\/c_limit,dpr_1.0,f_auto,h_1600,q_auto,w_1600\/v1\/Chubb_homeowners_desktop_wck3pt 1x, http:\/\/res.cloudinary.com\/value-penguin\/image\/upload\/c_limit,dpr_2.0,f_auto,h_1600,q_auto,w_1600\/v1\/Chubb_homeowners_desktop_wck3pt 2x\"\u003E\n \u003C\/picture\u003E\n \u003C\/figure\u003E\n\u003C\/div\u003E\n\u003C\/p\u003E\n\n\u003Cp\u003E\u003Cdiv class=\"ReactComponent--root\"\u003E\n \u003Cdiv class=\"js-react-component-rendered js-react-component-SortableTable\" data-component-name=\"SortableTable\"\u003E\n \u003Cdiv class=\"StyledRootWrapper-sc-3qeib4 jYHfZo\"\u003E\u003Cdiv class=\"StyledTableWrapper-sc-5nmmx9 fesmOM\"\u003E\u003Cdiv class=\"StyledTableOverflowWrapper-sc-hixhp9 gVbnK\"\u003E\u003Ctable class=\"StyledTable-sc-ujzn9t jVpJxq\"\u003E\u003Cthead class=\"StyledHeaderRow-sc-1m1b8dn cBFLrt\"\u003E\u003Ctr\u003E\u003Cth width=\"\" colSpan=\"1\" class=\"StyledHeaderCell-sc-nsptsd gkalnJ\"\u003E\u003Cdiv class=\"StyledColumnHeaderWrapper-sc-12xyb2r gPTwhA\"\u003E\u003Cspan\u003EInsurer\u003C\/span\u003E\u003C\/div\u003E\u003C\/th\u003E\u003Cth width=\"\" colSpan=\"1\" class=\"StyledHeaderCell-sc-nsptsd gkalnJ\"\u003E\u003Cdiv class=\"StyledColumnHeaderWrapper-sc-12xyb2r glLrYA\"\u003E\u003Cspan\u003EAnnual premium\u003C\/span\u003E\u003C\/div\u003E\u003C\/th\u003E\u003C\/tr\u003E\u003C\/thead\u003E\u003Ctbody class=\"StyledBody-sc-14y8oc0 dcdMVT\"\u003E\u003Ctr\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003E\u003Cstrong\u003EChubb\u003C\/strong\u003E\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee frAYUA\"\u003E\u003Cstrong\u003E$1,835\u003C\/strong\u003E\u003C\/td\u003E\u003C\/tr\u003E\u003Ctr\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003EAllstate\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee frAYUA\"\u003E$1,460\u003C\/td\u003E\u003C\/tr\u003E\u003Ctr\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003EAverage\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee frAYUA\"\u003E$1,399\u003C\/td\u003E\u003C\/tr\u003E\u003Ctr\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003EState Farm\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee frAYUA\"\u003E$1,276\u003C\/td\u003E\u003C\/tr\u003E\u003Ctr\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003ETravelers\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee frAYUA\"\u003E$1,022\u003C\/td\u003E\u003C\/tr\u003E\u003C\/tbody\u003E\u003C\/table\u003E\u003C\/div\u003E\u003C\/div\u003E\u003C\/div\u003E\n \u003C\/div\u003E\n\n\n \u003Cdiv class=\"js-react-component\" data-component-name=\"SortableTable\"\u003E{\"alignsHorizontal\":[\"left\",\"right\"],\"alignsVertical\":[],\"columnWidths\":[],\"data\":[[\"Insurer\",\"Annual premium\"],[\"\\u003Cstrong\\u003EChubb\\u003C\\\/strong\\u003E\",\"\\u003Cstrong\\u003E$1,835\\u003C\\\/strong\\u003E\"],[\"Allstate\",\"$1,460\"],[\"Average\",\"$1,399\"],[\"State Farm\",\"$1,276\"],[\"Travelers\",\"$1,022\"]],\"footnote\":\"\",\"hasMarginBottom\":true,\"isExpandable\":true,\"isSortable\":false,\"maxWidth\":\"1215\",\"minWidth\":\"100%\",\"showSearch\":false,\"sortColumnIndex\":0,\"sortDirection\":\"asc\"}\u003C\/div\u003E\n\u003C\/div\u003E\u003C\/p\u003E\n\n\u003Cp\u003EThe rates above reflect costs for a New York home built in 1961 and worth $314,500. Homeowners insurance rates vary drastically by state and property, so you should always compare quotes from several insurers to find the cheapest rate. However, we generally recommend Chubb as a top option for high-net-worth individuals who have a need for the unique coverages Chubb offers.\u003C\/p\u003E\n\n\u003Ch3 id=\"homediscounts\"\u003EChubb homeowners insurance discounts\u003C\/h3\u003E\n\n\u003Cp\u003ECustomers can mitigate the high base prices of Chubb's policies with its extensive discount list. Discounts vary from state to state and can depend on whether you live in an urban, suburban or rural community. To give an idea of the company's offerings, however, we've listed the discounts available in New York state below:\u003C\/p\u003E\n\n\u003Cp\u003E\u003Cdiv class=\"ReactComponent--root\"\u003E\n \u003Cdiv class=\"js-react-component-rendered js-react-component-SortableTable\" data-component-name=\"SortableTable\"\u003E\n \u003Cdiv class=\"StyledRootWrapper-sc-3qeib4 jYHfZo\"\u003E\u003Cdiv class=\"StyledTableWrapper-sc-5nmmx9 fesmOM\"\u003E\u003Cdiv class=\"StyledTableOverflowWrapper-sc-hixhp9 gVbnK\"\u003E\u003Ctable class=\"StyledTable-sc-ujzn9t jVpJxq\"\u003E\u003Cthead class=\"StyledHeaderRow-sc-1m1b8dn cBFLrt\"\u003E\u003Ctr\u003E\u003Cth width=\"\" colSpan=\"1\" class=\"StyledHeaderCell-sc-nsptsd gkalnJ\"\u003E\u003Cdiv class=\"StyledColumnHeaderWrapper-sc-12xyb2r gPTwhA\"\u003E\u003Cspan\u003EDiscount\u003C\/span\u003E\u003C\/div\u003E\u003C\/th\u003E\u003Cth width=\"\" colSpan=\"1\" class=\"StyledHeaderCell-sc-nsptsd gkalnJ\"\u003E\u003Cdiv class=\"StyledColumnHeaderWrapper-sc-12xyb2r gPTwhA\"\u003E\u003Cspan\u003EHow you get it\u003C\/span\u003E\u003C\/div\u003E\u003C\/th\u003E\u003C\/tr\u003E\u003C\/thead\u003E\u003Ctbody class=\"StyledBody-sc-14y8oc0 dcdMVT\"\u003E\u003Ctr\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003E\u003Cstrong\u003EMultipolicy\u003C\/strong\u003E\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003EPurchase both home and auto coverage from Chubb.\u003C\/td\u003E\u003C\/tr\u003E\u003Ctr\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003E\u003Cstrong\u003EValuable articles multipolicy\u003C\/strong\u003E\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003EPurchase $25,000 or more in valuable articles coverage from Chubb.\u003C\/td\u003E\u003C\/tr\u003E\u003Ctr\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003E\u003Cstrong\u003EBurglar alarm\u003C\/strong\u003E\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003EInstall a central station burglar alarm.\u003C\/td\u003E\u003C\/tr\u003E\u003Ctr\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003E\u003Cstrong\u003EFire alarm\u003C\/strong\u003E\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003EInstall a central station fire alarm.\u003C\/td\u003E\u003C\/tr\u003E\u003Ctr\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003E\u003Cstrong\u003EFire resistance\u003C\/strong\u003E\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003EWhen constructing your home's exterior walls, floors and roof, use fire-resistant materials with a rating of two hours or more.\u003C\/td\u003E\u003C\/tr\u003E\u003Ctr\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003E\u003Cstrong\u003EStorm shutter\u003C\/strong\u003E\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003EHave eligible storm shutters covering all exterior glass or other windstorm protections on all exterior glass and skylights.\u003C\/td\u003E\u003C\/tr\u003E\u003Ctr\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003E\u003Cstrong\u003ESuburban rating\u003C\/strong\u003E\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003EHave a central station or direct fire alarm in your home and live in an area where the first responding fire department meets specific requirements.\u003C\/td\u003E\u003C\/tr\u003E\u003Ctr\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003E\u003Cstrong\u003EGated community\u003C\/strong\u003E\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003ELive in a gated community that requires identification to enter, announces visitors and protects the gate either with a guard or a lock.\u003C\/td\u003E\u003C\/tr\u003E\u003Ctr\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003E\u003Cstrong\u003EGated community patrol service\u003C\/strong\u003E\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003ELive in a gated community with a 24-hour patrol service linked to your home's alarm systems and have a fire and burglar alarm that alerts the 24-hour patrol service to dispatch a guard to your residence.\u003C\/td\u003E\u003C\/tr\u003E\u003Ctr\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003E\u003Cstrong\u003EResidential sprinkler system\u003C\/strong\u003E\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003EHave an eligible and properly maintained sprinkler system in your living areas, basement and heating system area.\u003C\/td\u003E\u003C\/tr\u003E\u003Ctr\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003E\u003Cstrong\u003EMasonry construction\u003C\/strong\u003E\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003EOwn a home constructed through masonry methods.\u003C\/td\u003E\u003C\/tr\u003E\u003Ctr\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003E\u003Cstrong\u003ENew house\u003C\/strong\u003E\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003EOwn a house built in the last seven years.\u003C\/td\u003E\u003C\/tr\u003E\u003C\/tbody\u003E\u003C\/table\u003E\u003C\/div\u003E\u003C\/div\u003E\u003Cdiv role=\"button\" class=\"StyledExpander-sc-1gnrutu ckEygv\"\u003EShow All Rows\u003C\/div\u003E\u003C\/div\u003E\n \u003C\/div\u003E\n\n\n \u003Cdiv class=\"js-react-component\" data-component-name=\"SortableTable\"\u003E{\"alignsHorizontal\":[\"left\",\"left\"],\"alignsVertical\":[],\"columnWidths\":[],\"data\":[[\"Discount\",\"How you get it\"],[\"\\u003Cstrong\\u003EMultipolicy\\u003C\\\/strong\\u003E\",\"Purchase both home and auto coverage from Chubb.\"],[\"\\u003Cstrong\\u003EValuable articles multipolicy\\u003C\\\/strong\\u003E\",\"Purchase $25,000 or more in valuable articles coverage from Chubb.\"],[\"\\u003Cstrong\\u003EBurglar alarm\\u003C\\\/strong\\u003E\",\"Install a central station burglar alarm.\"],[\"\\u003Cstrong\\u003EFire alarm\\u003C\\\/strong\\u003E\",\"Install a central station fire alarm.\"],[\"\\u003Cstrong\\u003EFire resistance\\u003C\\\/strong\\u003E\",\"When constructing your home's exterior walls, floors and roof, use fire-resistant materials with a rating of two hours or more.\"],[\"\\u003Cstrong\\u003EStorm shutter\\u003C\\\/strong\\u003E\",\"Have eligible storm shutters covering all exterior glass or other windstorm protections on all exterior glass and skylights.\"],[\"\\u003Cstrong\\u003ESuburban rating\\u003C\\\/strong\\u003E\",\"Have a central station or direct fire alarm in your home and live in an area where the first responding fire department meets specific requirements.\"],[\"\\u003Cstrong\\u003EGated community\\u003C\\\/strong\\u003E\",\"Live in a gated community that requires identification to enter, announces visitors and protects the gate either with a guard or a lock.\"],[\"\\u003Cstrong\\u003EGated community patrol service\\u003C\\\/strong\\u003E\",\"Live in a gated community with a 24-hour patrol service linked to your home's alarm systems and have a fire and burglar alarm that alerts the 24-hour patrol service to dispatch a guard to your residence.\"],[\"\\u003Cstrong\\u003EResidential sprinkler system\\u003C\\\/strong\\u003E\",\"Have an eligible and properly maintained sprinkler system in your living areas, basement and heating system area.\"],[\"\\u003Cstrong\\u003EMasonry construction\\u003C\\\/strong\\u003E\",\"Own a home constructed through masonry methods.\"],[\"\\u003Cstrong\\u003ENew house\\u003C\\\/strong\\u003E\",\"Own a house built in the last seven years.\"],[\"\\u003Cstrong\\u003ERenovated house\\u003C\\\/strong\\u003E\",\"Own a house that you renovated in the last 10 years.\"]],\"footnote\":\"\",\"hasMarginBottom\":true,\"isExpandable\":true,\"isSortable\":false,\"maxWidth\":\"1215\",\"minWidth\":\"100%\",\"showSearch\":false,\"sortColumnIndex\":0,\"sortDirection\":\"asc\"}\u003C\/div\u003E\n\u003C\/div\u003E\u003C\/p\u003E\n\n\u003Cp\u003EChubb also offers a \u003Cstrong\u003ESuperior Protection Discount\u003C\/strong\u003E for policyholders who have any combination of the following to protect their home:\u003C\/p\u003E\n\n\u003Cp\u003E\u003Cdiv class=\"ShortcodeList--root \"\u003E\n\n \u003Cdiv class=\"ShortcodeList--content ShortcodeList--content-margin\"\u003E\n \u003Cdiv class=\"ShortcodeList--column\"\u003E\n \u003Cul class=\"ListUnordered--root ListUnordered--bullet\"\u003E\n \u003Cli class=\"ListUnordered--list-item\"\u003E\n Closed-circuit TV cameras\n \u003C\/li\u003E\n \u003Cli class=\"ListUnordered--list-item\"\u003E\n Motion-activated detection system\n \u003C\/li\u003E\n \u003Cli class=\"ListUnordered--list-item\"\u003E\n 24-hour alarm protection\n \u003C\/li\u003E\n \u003Cli class=\"ListUnordered--list-item\"\u003E\n Permanently installed backup generator\n \u003C\/li\u003E\n \u003Cli class=\"ListUnordered--list-item\"\u003E\n Temperature monitoring system\n \u003C\/li\u003E\n \u003Cli class=\"ListUnordered--list-item\"\u003E\n Explosive gas leak detector\n \u003C\/li\u003E\n \u003Cli class=\"ListUnordered--list-item\"\u003E\n Lighting protection system\n \u003C\/li\u003E\n \u003Cli class=\"ListUnordered--list-item\"\u003E\n 24\/7 security guard\n \u003C\/li\u003E\n \u003Cli class=\"ListUnordered--list-item\"\u003E\n Full-time caretaker\n \u003C\/li\u003E\n \u003Cli class=\"ListUnordered--list-item\"\u003E\n Sprinkler system water-flow alarm\n \u003C\/li\u003E\n \u003Cli class=\"ListUnordered--list-item\"\u003E\n Automatic seismic shutoff valve\n \u003C\/li\u003E\n \u003Cli class=\"ListUnordered--list-item\"\u003E\n Water leak detection system\n \u003C\/li\u003E\n \u003Cli class=\"ListUnordered--list-item\"\u003E\n Perimeter gate\n \u003C\/li\u003E\n \u003C\/ul\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\u003C\/div\u003E\n\n\u003C\/p\u003E\n\n\u003Ch3 id=\"condo\"\u003EChubb condo and co-op owners insurance coverage\u003C\/h3\u003E\n\n\u003Cp\u003EChubb's condo and co-op insurance stands out because it includes generous loss assessment coverage. Loss assessment coverage provides protection for damage to common area property, such as the pool or lobby, to help contribute to the condo or co-op owner's share of loss assessment. This is usually an add-on coverage at other insurers. Chubb's base coverage is $50,000, and higher limits are available in some states.\u003C\/p\u003E\n\n\u003Ch3 id=\"renters\"\u003EChubb renters insurance coverage\u003C\/h3\u003E\n\n\u003Cp\u003EChubb renters insurance policies are similar to those found at other insurers, including personal property, liability and additional living expenses coverage.\u003C\/p\u003E\n\n\u003Cp\u003EHowever, unlike most other insurers, Chubb offers rental car coverage with its \u003Cspan\u003E\u003Ca class=\"ShortcodeLink--root ShortcodeLink--black\" title=\"What Does Renters Insurance Cover?\" href=\"https:\/\/www.valuepenguin.com\/what-does-renters-insurance-cover\"\u003Erenters insurance\u003C\/a\u003E\u003C\/span\u003E. If your liability limit is $1 million or more, your rental car coverage is covered worldwide, ensuring that you're covered no matter where you travel.\u003C\/p\u003E\n\n\u003Ch3 id=\"flood\"\u003EChubb flood insurance coverage\u003C\/h3\u003E\n\n\u003Cp\u003EChubb \u003Cspan\u003E\u003Ca class=\"ShortcodeLink--root ShortcodeLink--black\" title=\"Flood Insurance: What It Covers, And If You Need It\" href=\"https:\/\/www.valuepenguin.com\/flood-insurance-coverage\"\u003Eflood insurance\u003C\/a\u003E\u003C\/span\u003E policies are more robust than those of other private flood insurance providers and the government-sponsored National Flood Insurance Program (NFIP).\u003C\/p\u003E\n\n\u003Cp\u003ESpecifically, Chubb flood insurance has coverage limits higher than those of most private insurers and far in excess of those of the NFIP, making it ideal for owners of homes with high property value at risk of flood damage.\u003C\/p\u003E\n\n\u003Cp\u003EChubb flood insurance coverages include:\u003C\/p\u003E\n\n\u003Cp\u003E\u003Cdiv class=\"ShortcodeList--root \"\u003E\n\n \u003Cdiv class=\"ShortcodeList--content ShortcodeList--content-margin\"\u003E\n \u003Cdiv class=\"ShortcodeList--column\"\u003E\n \u003Cul class=\"ListUnordered--root ListUnordered--bullet\"\u003E\n \u003Cli class=\"ListUnordered--list-item\"\u003E\n Up to \u003Cstrong\u003E$15 million in property coverage\u003C\/strong\u003E.\n \u003C\/li\u003E\n \u003Cli class=\"ListUnordered--list-item\"\u003E\n The \u003Cstrong\u003Efull replacement cost\u003C\/strong\u003E to repair or rebuild your home and possessions without deductions for depreciation, up to your policy limits. Full replacement cost for property and possessions is a value-add for Chubb, as NFIP policies only offer actual cash value for personal property.\n \u003C\/li\u003E\n \u003Cli class=\"ListUnordered--list-item\"\u003E\n \u003Cstrong\u003EUp to $5,000 in multiple high-value categories\u003C\/strong\u003E, such as art, collectibles, jewelry and silverware, up to $5,000 each.\n \u003C\/li\u003E\n \u003Cli class=\"ListUnordered--list-item\"\u003E\n \u003Cstrong\u003EUp to $7,500 in temporary living expenses\u003C\/strong\u003E, with higher limits available for purchase. While some other private flood insurance policies may cover this, NFIP policies do not.\n \u003C\/li\u003E\n \u003Cli class=\"ListUnordered--list-item\"\u003E\n \u003Cstrong\u003EUp to $5,000 in protective measures coverage\u003C\/strong\u003E for expenses, such as sandbags and flood barriers, that help you proactively protect your home and property from damage when an official government flood warning is issued. This type of coverage is rare among flood insurers.\n \u003C\/li\u003E\n \u003Cli class=\"ListUnordered--list-item\"\u003E\n \u003Cstrong\u003EAdditional protection for finished basements\u003C\/strong\u003E.\n \u003C\/li\u003E\n \u003C\/ul\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\u003C\/div\u003E\n\n\n","padding":"double"}

Chubb auto insurance

Chubb Masterpiece auto insurance policies include standard coverages, as well as some rarer coverages that may be attractive to high-net-worth individuals. Because of its excellent customer service quality and rare coverage options, auto insurance premiums at Chubb are typically more expensive than those available at other large insurers.

Chubb auto insurance coverage options

Chubb Masterpiece offers all the standard car insurance coverage options you'd expect from a national insurance company, including liability insurance, uninsured/underinsured motorist, personal injury protection and comprehensive and collision coverage.

But Chubb stands out for the unique coverages it includes in its standard policy, as well as several unique add-on coverage options available to supplement the standard policy. For instance, the standard Masterpiece policy includes worldwide rental car coverage, rarely seen among insurers.

Additionally, many of Chubb's standard coverages provide some of the highest limits in the industry. For example, Chubb provides up to $10 million in personal liability coverage and up to $1 million in uninsured/underinsured motorist coverage. Such high limits may be good options for high-net-worth individuals.

Below we list rare coverages available with Chubb's Masterpiece auto insurance policy.

Rare base coverages
Description
Agreed value coverageAllows drivers of classic or exotic cars to determine the worth of their car, with the agreement of the insurer, at the onset of their policy. In the event of a total loss claim, you'll receive the agreed amount.
Choice of repair shopPermits drivers to choose their preferred mechanic and body shop to repair their vehicle or to use a Chubb facility.
Rental car reimbursementPays for transportation expenses incurred when your car is being repaired.
Worldwide rental car coverageCovers damage to a rental car anywhere in the world.
Original equipment manufacturer (OEM) parts coveragePays for the cost of original factory parts.
Pet injuryPays for any injuries sustained by your pet in a covered accident, up to $2,000.
Child safety seat replacementReplaces a child safety seat if it's damaged in a covered loss.
Lock and key replacementPays to replace lost, stolen or damaged keys or locks, without any deductible or out-of-pocket expense.
Personally identifiable information (PII) removal serviceIf your car is totaled, Chubb will remove any personally identifiable information remaining in its system.
Road service coverageOffers roadside assistance, towing and pickup services following an accident.
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Chubb also offers specialty, collector car insurance policies that include several special coverage options for vintage or collector cars, such as unlimited hobby use protection.

Chubb auto insurance quote comparison

Auto insurance rates available at Chubb are generally more expensive than those offered by other insurance companies.

Just as with Chubb homeowners insurance, you have access to a lot of unique coverages with Chubb auto insurance — but you'll pay extra for them. While Allstate took the cake for the most expensive premiums out of the four insurers in our study, Chubb usually came in second.

The only exception to this rule was 18-year-olds: Our analysis found that Chubb's quotes for these young drivers were 22% more affordable than average.

Insurer
18-year-old
25-year-old
30-year-old
Chubb$5,514$3,064$2,461
Allstate$8,694$3,341$3,122
Geico$7,712$2,300$2,018
State Farm$6,400$2,260$2,013
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If you're looking for cheap auto insurance, consider another company besides Chubb. Other insurers offer better, more affordable deals. If, however, unusual coverage and top-notch customer service are your priority, Chubb could be a solid choice. Always be sure to compare auto insurance quotes to find the cheapest policy, as rates vary by state and driver profile.

Chubb auto insurance discounts

Chubb auto insurance discounts are typical compared to the offerings of other large insurers. Although its discounts don't stand out, they will help you save on Chubb's expensive base auto insurance premiums. Parents, for instance, who add a child to their existing policy could save further with good student and multicar discounts.

Available discounts include:

  • Multipolicy - auto and home
  • Good student
  • Driver training
  • Accident prevention course
  • Air bag/passive restraint
  • Anti-lock brake
  • Anti-theft
  • Multicar
  • Daytime running lights

Chubb insurance customer service and ratings

Customers can expect excellent customer service with Chubb. For home insurance claims satisfaction, Chubb has significantly better reviews than its competitors. According to the National Association of Insurance Commissioners (NAIC), Chubb received an overall complaint index of 0.91 in 2020. For personal auto insurance, Chubb's complaint index was 0.67, and for homeowners insurance, the company received a 0.29. The national average is 1.00, so Chubb's scores mean that the company receives fewer complaints than expected for an insurer of its size.

Rating system
Score
NAIC - auto0.67 (lower is better)
NAIC - homeowners0.29 (lower is better)
A.M. BestA++ (superior)
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Customers shouldn't worry about whether Chubb will have enough funds to pay out their insurance claims. Chubb received an "A++" Financial Strength Rating from A.M. Best, which is the highest possible rating for an insurer and indicates superior financial stability.

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Chubb insurance policies and company structure

As one of the largest U.S. insurers, Chubb offers many different types of insurance policies ranging from auto and home to life, health and travel. Chubb's property and casualty division operates as the Federal Insurance Co., under the parent company of Chubb Holdings, or the Chubb Group of Insurance Cos. Because Chubb's policies are administered by a national network of independent agents and brokers, you may encounter other affiliate underwriters and subsidiaries like the Great Northern Insurance Co. or ACE American Insurance Co.

Methodology

Chubb National Insurance Co. writes the majority of its policies in New York state, so we pulled both auto and homeowners insurance quotes from ZIP codes across New York. Our sample home was built in 1961 and is worth $314,500 — the median home value in New York.

Our sample drivers were 18, 25 and 30 years old. All of them had a clean driving record and an average credit score, and all of them put 12,000 miles each year on a 2015 Honda Civic EX that they own. In addition to the basic liability coverage, each had collision and comprehensive coverage with a $500 deductible.

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Michael Hoffmann is a Senior Research Analyst focused on insurance. He was previously a Technology Editor at The Economist Intelligence Unit and has had prior roles as an ETF and Equity Analyst focused on emerging technologies like artificial intelligence, cybersecurity and cloud computing.

Editorial Note: The content of this article is based on the author’s opinions and recommendations alone. It has not been previewed, commissioned or otherwise endorsed by any of our network partners.