AARP vs. AAA: Compare Reviews and Quotes
AARP vs. AAA
If you're searching for auto insurance or a roadside assistance program, AARP and AAA are worth considering. Both insurance companies have a strong financial record and offer excellent customer service.
For drivers looking for their cheapest rate, we recommend AAA, which offered cheaper auto insurance quotes for our sample drivers.
AAA also has greater roadside assistance coverage and discounts, as well as superior overall policyholder satisfaction.
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{"eventCategory":"Visual TOC Item","eventLabel":"Best overall customer service","cloudinaryImageName":"referral_logos\/us\/insurance\/aaa-2","link":"#reviews","linkText":"Best overall customer service"}
{"eventCategory":"Visual TOC Item","eventLabel":"Best for claims processing","cloudinaryImageName":"referral_logos\/us\/life_insurance\/aarp-3","link":"#claims","linkText":"Best for claims processing"}
{"eventCategory":"Visual TOC Item","eventLabel":"Cheapest for minimum liability","cloudinaryImageName":"referral_logos\/us\/insurance\/aaa-2","link":"#cheapest","linkText":"Cheapest for minimum liability"}
{"eventCategory":"Visual TOC Item","eventLabel":"Best for customer service","cloudinaryImageName":"referral_logos\/us\/insurance\/aaa-2","link":"#reviews","linkText":"Best for customer service"}
{"eventCategory":"Visual TOC Item","eventLabel":"Best for claims processing","cloudinaryImageName":"referral_logos\/us\/life_insurance\/aarp-3","link":"#claims","linkText":"Best for claims processing"}
However, rates can very depending on your unique circumstances and driver profile, so we always recommend comparing quotes from multiple insurers to find your best savings on car insurance.
Here, we some up the pros and cons for both AAA and AARP, and go into further detail below to help identify which company might be best for you.
Best for | AAA | AARP |
|---|---|---|
| Price | ||
| Coverages and discounts | ||
| Shopping experience | ||
| Claims processing | ||
| Overall customer satisfaction | ||
| AAA review | AARP review |
AARP vs. AAA: Who offers cheaper car insurance?
On average, AAA offers cheaper car insurance than AARP. For example, for a 50-year-old male in Arizona, average annual auto insurance rates at AAA for a minimum coverage policy are $1,360, or $113 per month, compared to AARP's annual rate of $2,572 or $214 per month. There was a similar difference in rates for a 60-year-old male driver.
Find Cheap Auto Insurance Quotes in Your Area
AAA vs AARP: Auto Insurance Rate Comparison
Age | AAA | AARP (The Hartford) |
|---|---|---|
| 50 year old male | $1,360 | $2,572 |
| 60 year old male | $1,324 | $2,510 |
Given the wide range of rates across driver profiles, shoppers should always compare quotes from multiple insurers when buying car insurance.
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There was a similar difference in rates for a 60-year-old male driver.\u003C\/p\u003E\n\n\u003Cp\u003E\u003Cdiv class=\"ShortcodeImageResponsive--root\"\u003E\n \u003Cfigure class=\"ShortcodeImage--root ShortcodeImage--root-no-margin\"\u003E\n \u003Cpicture class=\"ShortcodeImage--picture\"\u003E\n \u003Csource\n media=\"(max-width: 1032.75px)\"\n data-srcset=\"http:\/\/res.cloudinary.com\/value-penguin\/image\/upload\/c_limit,dpr_1.0,f_auto,h_1600,q_auto,w_1600\/v1\/aaa_vs_aarp_rate_comparison-m_auolt6 1x, http:\/\/res.cloudinary.com\/value-penguin\/image\/upload\/c_limit,dpr_2.0,f_auto,h_1600,q_auto,w_1600\/v1\/aaa_vs_aarp_rate_comparison-m_auolt6 2x\"\n\/\u003E\n \u003Cimg alt=\"This graph compares auto insurance quotes for AAA and AARP for three different driver profiles\" class=\"lazyload\" data-src=\"http:\/\/res.cloudinary.com\/value-penguin\/image\/upload\/c_limit,dpr_1.0,f_auto,h_1600,q_auto,w_1600\/v1\/aaa_vs_aarp_rate_comparison-d_bq7glm\" 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class=\"StyledRootWrapper-sc-3qeib4 jYHfZo\"\u003E\u003Cdiv class=\"StyledTableWrapper-sc-5nmmx9 fesmOM\"\u003E\u003Cdiv class=\"StyledTableOverflowWrapper-sc-hixhp9 gVbnK\"\u003E\u003Ctable class=\"StyledTable-sc-ujzn9t jVpJxq\"\u003E\u003Cthead class=\"StyledHeaderRow-sc-1m1b8dn cBFLrt\"\u003E\u003Ctr\u003E\u003Cth width=\"\" colSpan=\"1\" class=\"StyledHeaderCell-sc-nsptsd gkalnJ\"\u003E\u003Cdiv class=\"StyledColumnHeaderWrapper-sc-12xyb2r gPTwhA\"\u003E\u003Cspan\u003EAge\u003C\/span\u003E\u003C\/div\u003E\u003C\/th\u003E\u003Cth width=\"\" colSpan=\"1\" class=\"StyledHeaderCell-sc-nsptsd gkalnJ\"\u003E\u003Cdiv class=\"StyledColumnHeaderWrapper-sc-12xyb2r glLrYA\"\u003E\u003Cspan\u003EAAA\u003C\/span\u003E\u003C\/div\u003E\u003C\/th\u003E\u003Cth width=\"\" colSpan=\"1\" class=\"StyledHeaderCell-sc-nsptsd gkalnJ\"\u003E\u003Cdiv class=\"StyledColumnHeaderWrapper-sc-12xyb2r glLrYA\"\u003E\u003Cspan\u003EAARP (The Hartford)\u003C\/span\u003E\u003C\/div\u003E\u003C\/th\u003E\u003C\/tr\u003E\u003C\/thead\u003E\u003Ctbody class=\"StyledBody-sc-14y8oc0 dcdMVT\"\u003E\u003Ctr\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003E50 year old male\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee frAYUA\"\u003E$1,360\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee frAYUA\"\u003E$2,572\u003C\/td\u003E\u003C\/tr\u003E\u003Ctr\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003E60 year old male\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee frAYUA\"\u003E$1,324\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee frAYUA\"\u003E$2,510\u003C\/td\u003E\u003C\/tr\u003E\u003C\/tbody\u003E\u003C\/table\u003E\u003C\/div\u003E\u003C\/div\u003E\u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003Cscript type=\"application\/json\" class=\"js-react-component\" data-component-name=\"SortableTable\"\u003E{\"alignsHorizontal\":[\"left\",\"right\",\"right\"],\"alignsVertical\":[],\"columnWidths\":[],\"data\":[[\"Age\",\"AAA\",\"AARP (The Hartford)\"],[\"50 year old male\",\"$1,360\",\"$2,572\"],[\"60 year old male\",\"$1,324\",\"$2,510\"]],\"footnote\":\"\",\"hasMarginBottom\":true,\"isExpandable\":true,\"isSortable\":false,\"maxWidth\":\"1215\",\"minWidth\":\"100%\",\"showSearch\":false,\"sortColumnIndex\":0,\"sortDirection\":\"asc\"}\u003C\/script\u003E\n\n\u003C\/div\u003E\u003C\/p\u003E\n\n\u003Cp\u003EGiven the wide range of rates across driver profiles, shoppers should always \u003Cspan\u003E\u003Ca class=\"ShortcodeLink--root ShortcodeLink--black\" title=\"compare quotes from multiple insurers\" href=\"https:\/\/www.valuepenguin.com\/auto-insurance\"\u003Ecompare quotes from multiple insurers\u003C\/a\u003E\u003C\/span\u003E when buying car insurance.\u003C\/p\u003E\n\n\u003Cp\u003E","padding":"double"}
AARP vs. AAA: Compare discounts, roadside assistance and coverages
AAA offers a greater variety of discounts and a more robust roadside assistance and service program than AARP.
AARP vs AAA: Discounts
AAA offers more discounts to car insurance policyholders than AARP, including for telematics, new vehicles and annual mileage. Overall, however, both insurance companies offered similar discounts.
Discount | AAA (Auto Club) | AARP (Hartford) |
|---|---|---|
| Advance purchase | ||
| Airbags | ||
| Anti-lock brakes | ||
| Anti-theft device | ||
| Defensive driving course | ||
| Good driver | ||
| Good student | ||
| Mileage | ||
| Multiple policies | ||
| Multiple vehicles | ||
| New vehicle | ||
| Pay-in-full |
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The amount of discount applied frequently differs based on location, driver profile and several other variables. Insurance companies may also cap the total potential reduction in annual premium costs, and some discounts may be applicable to only specific coverages rather than the entire policy.
AARP vs AAA: Roadside assistance and towing
AAA's roadside assistance service is slightly more robust than that of AARP.
AARP offers both emergency roadside assistance services, such as for flat tires or dead batteries, and towing coverage, which helps pay for the towing service and costs of repairs at a car repair shop.
AAA's roadside assistance program, however, is more comprehensive and includes tiered membership levels: Basic, Plus and Premier. All three membership tiers include towing services, battery service and locksmith service, among other roadside assistance benefits. AAA's coverage tiers primarily differ in the amount of miles available for towing, coverage limits for particular services and a few other perks related to rental car and travel benefits.
AARP vs AAA: Coverages
Both AARP and AAA offer full-coverage car insurance policies that include the standard coverages required or recommended in most states.
The standard coverages offered at both AARP and AAA include:
Coverage | AARP | AAA |
|---|---|---|
| Bodily injury liability | ||
| Property damage liability | ||
| Personal injury protection (PIP) | ||
| Medical payments | ||
| Comprehensive and collision | ||
| Uninsured and underinsured motorist |
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Overall, however, both insurance companies offered similar discounts.\u003C\/p\u003E\n\n\u003Cp\u003E\u003Cdiv class=\"ReactComponent--root\"\u003E\n \u003Cdiv class=\"js-react-component-rendered js-react-component-SortableTable\" data-component-name=\"SortableTable\"\u003E\n \u003Cdiv class=\"StyledRootWrapper-sc-3qeib4 jYHfZo\"\u003E\u003Cdiv class=\"StyledTableWrapper-sc-5nmmx9 fesmOM\"\u003E\u003Cdiv class=\"StyledTableOverflowWrapper-sc-hixhp9 gVbnK\"\u003E\u003Ctable class=\"StyledTable-sc-ujzn9t jVpJxq\"\u003E\u003Cthead class=\"StyledHeaderRow-sc-1m1b8dn cBFLrt\"\u003E\u003Ctr\u003E\u003Cth width=\"\" colSpan=\"1\" class=\"StyledHeaderCell-sc-nsptsd gkalnJ\"\u003E\u003Cdiv class=\"StyledColumnHeaderWrapper-sc-12xyb2r gPTwhA\"\u003E\u003Cspan\u003EDiscount\u003C\/span\u003E\u003C\/div\u003E\u003C\/th\u003E\u003Cth width=\"\" colSpan=\"1\" class=\"StyledHeaderCell-sc-nsptsd gkalnJ\"\u003E\u003Cdiv class=\"StyledColumnHeaderWrapper-sc-12xyb2r fMHVPd\"\u003E\u003Cspan\u003EAAA 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ValuePenguinIcon--check\"\u003E\u003C\/span\u003E\n\u003C\/div\u003E\u003C\/td\u003E\u003C\/tr\u003E\u003Ctr\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003EDefensive driving course\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee fvclqP\"\u003E\u003Cdiv class=\"ShortcodeIcon--root\"\u003E\n \u003Cspan class=\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\"\u003E\u003C\/span\u003E\n\u003C\/div\u003E\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee fvclqP\"\u003E\u003Cdiv class=\"ShortcodeIcon--root\"\u003E\n \u003Cspan class=\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\"\u003E\u003C\/span\u003E\n\u003C\/div\u003E\u003C\/td\u003E\u003C\/tr\u003E\u003Ctr\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003EGood driver\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee fvclqP\"\u003E\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee fvclqP\"\u003E\u003Cdiv class=\"ShortcodeIcon--root\"\u003E\n \u003Cspan class=\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\"\u003E\u003C\/span\u003E\n\u003C\/div\u003E\u003C\/td\u003E\u003C\/tr\u003E\u003Ctr\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003EGood student\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee fvclqP\"\u003E\u003Cdiv class=\"ShortcodeIcon--root\"\u003E\n \u003Cspan class=\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\"\u003E\u003C\/span\u003E\n\u003C\/div\u003E\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee fvclqP\"\u003E\u003Cdiv class=\"ShortcodeIcon--root\"\u003E\n \u003Cspan class=\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\"\u003E\u003C\/span\u003E\n\u003C\/div\u003E\u003C\/td\u003E\u003C\/tr\u003E\u003Ctr\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003EMileage\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee fvclqP\"\u003E\u003Cdiv class=\"ShortcodeIcon--root\"\u003E\n \u003Cspan class=\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\"\u003E\u003C\/span\u003E\n\u003C\/div\u003E\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee fvclqP\"\u003E\u003C\/td\u003E\u003C\/tr\u003E\u003Ctr\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003EMultiple policies\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee fvclqP\"\u003E\u003Cdiv class=\"ShortcodeIcon--root\"\u003E\n \u003Cspan class=\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\"\u003E\u003C\/span\u003E\n\u003C\/div\u003E\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee fvclqP\"\u003E\u003Cdiv class=\"ShortcodeIcon--root\"\u003E\n \u003Cspan class=\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\"\u003E\u003C\/span\u003E\n\u003C\/div\u003E\u003C\/td\u003E\u003C\/tr\u003E\u003Ctr\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003EMultiple vehicles\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee fvclqP\"\u003E\u003Cdiv class=\"ShortcodeIcon--root\"\u003E\n \u003Cspan class=\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\"\u003E\u003C\/span\u003E\n\u003C\/div\u003E\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee fvclqP\"\u003E\u003Cdiv class=\"ShortcodeIcon--root\"\u003E\n \u003Cspan class=\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\"\u003E\u003C\/span\u003E\n\u003C\/div\u003E\u003C\/td\u003E\u003C\/tr\u003E\u003Ctr\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003ENew vehicle\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee fvclqP\"\u003E\u003Cdiv class=\"ShortcodeIcon--root\"\u003E\n \u003Cspan class=\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\"\u003E\u003C\/span\u003E\n\u003C\/div\u003E\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee fvclqP\"\u003E\u003C\/td\u003E\u003C\/tr\u003E\u003Ctr\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003EPay-in-full\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee fvclqP\"\u003E\u003Cdiv class=\"ShortcodeIcon--root\"\u003E\n \u003Cspan class=\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\"\u003E\u003C\/span\u003E\n\u003C\/div\u003E\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee fvclqP\"\u003E\u003C\/td\u003E\u003C\/tr\u003E\u003C\/tbody\u003E\u003C\/table\u003E\u003C\/div\u003E\u003C\/div\u003E\u003Cdiv role=\"button\" class=\"StyledExpander-sc-1gnrutu ckEygv\"\u003EShow All Rows\u003C\/div\u003E\u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003Cscript type=\"application\/json\" class=\"js-react-component\" data-component-name=\"SortableTable\"\u003E{\"alignsHorizontal\":[\"left\",\"center\",\"center\"],\"alignsVertical\":[],\"columnWidths\":[],\"data\":[[\"Discount\",\"AAA (Auto Club)\",\"AARP (Hartford)\"],[\"Advance purchase\",\"\\u003Cdiv class=\\\"ShortcodeIcon--root\\\"\\u003E\\n \\u003Cspan class=\\\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\\\"\\u003E\\u003C\\\/span\\u003E\\n\\u003C\\\/div\\u003E\",\"\"],[\"Airbags\",\"\\u003Cdiv class=\\\"ShortcodeIcon--root\\\"\\u003E\\n \\u003Cspan class=\\\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\\\"\\u003E\\u003C\\\/span\\u003E\\n\\u003C\\\/div\\u003E\",\"\\u003Cdiv class=\\\"ShortcodeIcon--root\\\"\\u003E\\n \\u003Cspan class=\\\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\\\"\\u003E\\u003C\\\/span\\u003E\\n\\u003C\\\/div\\u003E\"],[\"Anti-lock brakes\",\"\",\"\\u003Cdiv class=\\\"ShortcodeIcon--root\\\"\\u003E\\n \\u003Cspan class=\\\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\\\"\\u003E\\u003C\\\/span\\u003E\\n\\u003C\\\/div\\u003E\"],[\"Anti-theft device\",\"\\u003Cdiv class=\\\"ShortcodeIcon--root\\\"\\u003E\\n \\u003Cspan class=\\\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\\\"\\u003E\\u003C\\\/span\\u003E\\n\\u003C\\\/div\\u003E\",\"\\u003Cdiv class=\\\"ShortcodeIcon--root\\\"\\u003E\\n \\u003Cspan class=\\\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\\\"\\u003E\\u003C\\\/span\\u003E\\n\\u003C\\\/div\\u003E\"],[\"Defensive driving course\",\"\\u003Cdiv class=\\\"ShortcodeIcon--root\\\"\\u003E\\n \\u003Cspan class=\\\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\\\"\\u003E\\u003C\\\/span\\u003E\\n\\u003C\\\/div\\u003E\",\"\\u003Cdiv class=\\\"ShortcodeIcon--root\\\"\\u003E\\n \\u003Cspan class=\\\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\\\"\\u003E\\u003C\\\/span\\u003E\\n\\u003C\\\/div\\u003E\"],[\"Good driver\",\"\",\"\\u003Cdiv class=\\\"ShortcodeIcon--root\\\"\\u003E\\n \\u003Cspan class=\\\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\\\"\\u003E\\u003C\\\/span\\u003E\\n\\u003C\\\/div\\u003E\"],[\"Good student\",\"\\u003Cdiv class=\\\"ShortcodeIcon--root\\\"\\u003E\\n \\u003Cspan class=\\\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\\\"\\u003E\\u003C\\\/span\\u003E\\n\\u003C\\\/div\\u003E\",\"\\u003Cdiv class=\\\"ShortcodeIcon--root\\\"\\u003E\\n \\u003Cspan class=\\\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\\\"\\u003E\\u003C\\\/span\\u003E\\n\\u003C\\\/div\\u003E\"],[\"Mileage\",\"\\u003Cdiv class=\\\"ShortcodeIcon--root\\\"\\u003E\\n \\u003Cspan class=\\\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\\\"\\u003E\\u003C\\\/span\\u003E\\n\\u003C\\\/div\\u003E\",\"\"],[\"Multiple policies\",\"\\u003Cdiv class=\\\"ShortcodeIcon--root\\\"\\u003E\\n \\u003Cspan class=\\\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\\\"\\u003E\\u003C\\\/span\\u003E\\n\\u003C\\\/div\\u003E\",\"\\u003Cdiv class=\\\"ShortcodeIcon--root\\\"\\u003E\\n \\u003Cspan class=\\\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\\\"\\u003E\\u003C\\\/span\\u003E\\n\\u003C\\\/div\\u003E\"],[\"Multiple vehicles\",\"\\u003Cdiv class=\\\"ShortcodeIcon--root\\\"\\u003E\\n \\u003Cspan class=\\\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\\\"\\u003E\\u003C\\\/span\\u003E\\n\\u003C\\\/div\\u003E\",\"\\u003Cdiv class=\\\"ShortcodeIcon--root\\\"\\u003E\\n \\u003Cspan class=\\\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\\\"\\u003E\\u003C\\\/span\\u003E\\n\\u003C\\\/div\\u003E\"],[\"New vehicle\",\"\\u003Cdiv class=\\\"ShortcodeIcon--root\\\"\\u003E\\n \\u003Cspan class=\\\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\\\"\\u003E\\u003C\\\/span\\u003E\\n\\u003C\\\/div\\u003E\",\"\"],[\"Pay-in-full\",\"\\u003Cdiv class=\\\"ShortcodeIcon--root\\\"\\u003E\\n \\u003Cspan class=\\\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\\\"\\u003E\\u003C\\\/span\\u003E\\n\\u003C\\\/div\\u003E\",\"\"],[\"Student away at school\",\"\\u003Cdiv class=\\\"ShortcodeIcon--root\\\"\\u003E\\n \\u003Cspan class=\\\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\\\"\\u003E\\u003C\\\/span\\u003E\\n\\u003C\\\/div\\u003E\",\"\"],[\"Telematics\",\"\\u003Cdiv class=\\\"ShortcodeIcon--root\\\"\\u003E\\n \\u003Cspan class=\\\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\\\"\\u003E\\u003C\\\/span\\u003E\\n\\u003C\\\/div\\u003E\",\"\"]],\"footnote\":\"\",\"hasMarginBottom\":true,\"isExpandable\":true,\"isSortable\":false,\"maxWidth\":\"1215\",\"minWidth\":\"100%\",\"showSearch\":false,\"sortColumnIndex\":0,\"sortDirection\":\"asc\"}\u003C\/script\u003E\n\n\u003C\/div\u003E\u003C\/p\u003E\n\n\u003Cp\u003EThe amount of discount applied frequently differs based on location, driver profile and several other variables. Insurance companies may also cap the total potential reduction in annual premium costs, and some discounts may be applicable to only specific coverages rather than the entire policy.\u003C\/p\u003E\n\n\u003Ch3\u003EAARP vs AAA: Roadside assistance and towing\u003C\/h3\u003E\n\n\u003Cp\u003E\u003Cdiv class=\"ShortcodePullquote--root\"\u003E\n \u003Cp class=\"ShortcodePullquote--text ShortcodePullquote--blue\"\u003E\n AAA's roadside assistance service is slightly more robust than that of AARP.\n \u003C\/p\u003E\n\u003C\/div\u003E\u003C\/p\u003E\n\n\u003Cp\u003EAARP offers both emergency roadside assistance services, such as for flat tires or dead batteries, and towing coverage, which helps pay for the towing service and costs of repairs at a car repair shop.\u003C\/p\u003E\n\n\u003Cp\u003EAAA's roadside assistance program, however, is more comprehensive and includes tiered membership levels: Basic, Plus and Premier. All three membership tiers include towing services, battery service and locksmith service, among other roadside assistance benefits. AAA's coverage tiers primarily differ in the amount of miles available for towing, coverage limits for particular services and a few other perks related to rental car and travel benefits.\u003C\/p\u003E\n\n\u003Ch3\u003EAARP vs AAA: Coverages\u003C\/h3\u003E\n\n\u003Cp\u003EBoth AARP and AAA offer \u003Cspan\u003E\u003Ca class=\"ShortcodeLink--root ShortcodeLink--black\" title=\"full-coverage\" href=\"https:\/\/www.valuepenguin.com\/what-full-coverage-car-insurance\"\u003Efull-coverage\u003C\/a\u003E\u003C\/span\u003E car insurance policies that include the standard coverages \u003Cspan\u003E\u003Ca class=\"ShortcodeLink--root ShortcodeLink--black\" title=\"required\" href=\"https:\/\/www.valuepenguin.com\/minimum-car-insurance-required-your-state\"\u003Erequired\u003C\/a\u003E\u003C\/span\u003E or recommended in most states.\u003C\/p\u003E\n\n\u003Cp\u003EThe standard coverages offered at both AARP and AAA include:\u003C\/p\u003E\n\n\u003Cp\u003E\u003Cdiv class=\"ReactComponent--root\"\u003E\n \u003Cdiv class=\"js-react-component-rendered js-react-component-SortableTable\" data-component-name=\"SortableTable\"\u003E\n \u003Cdiv class=\"StyledRootWrapper-sc-3qeib4 jYHfZo\"\u003E\u003Cdiv class=\"StyledTableWrapper-sc-5nmmx9 fesmOM\"\u003E\u003Cdiv class=\"StyledTableOverflowWrapper-sc-hixhp9 gVbnK\"\u003E\u003Ctable class=\"StyledTable-sc-ujzn9t jVpJxq\"\u003E\u003Cthead class=\"StyledHeaderRow-sc-1m1b8dn cBFLrt\"\u003E\u003Ctr\u003E\u003Cth width=\"\" colSpan=\"1\" class=\"StyledHeaderCell-sc-nsptsd gkalnJ\"\u003E\u003Cdiv class=\"StyledColumnHeaderWrapper-sc-12xyb2r gPTwhA\"\u003E\u003Cspan\u003ECoverage\u003C\/span\u003E\u003C\/div\u003E\u003C\/th\u003E\u003Cth width=\"\" colSpan=\"1\" class=\"StyledHeaderCell-sc-nsptsd gkalnJ\"\u003E\u003Cdiv class=\"StyledColumnHeaderWrapper-sc-12xyb2r fMHVPd\"\u003E\u003Cspan\u003EAARP\u003C\/span\u003E\u003C\/div\u003E\u003C\/th\u003E\u003Cth width=\"\" colSpan=\"1\" class=\"StyledHeaderCell-sc-nsptsd gkalnJ\"\u003E\u003Cdiv class=\"StyledColumnHeaderWrapper-sc-12xyb2r fMHVPd\"\u003E\u003Cspan\u003EAAA\u003C\/span\u003E\u003C\/div\u003E\u003C\/th\u003E\u003C\/tr\u003E\u003C\/thead\u003E\u003Ctbody class=\"StyledBody-sc-14y8oc0 dcdMVT\"\u003E\u003Ctr\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003EBodily injury liability\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee fvclqP\"\u003E\u003Cdiv class=\"ShortcodeIcon--root\"\u003E\n \u003Cspan class=\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\"\u003E\u003C\/span\u003E\n\u003C\/div\u003E\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee fvclqP\"\u003E\u003Cdiv class=\"ShortcodeIcon--root\"\u003E\n \u003Cspan class=\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\"\u003E\u003C\/span\u003E\n\u003C\/div\u003E\u003C\/td\u003E\u003C\/tr\u003E\u003Ctr\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003EProperty damage liability\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee fvclqP\"\u003E\u003Cdiv class=\"ShortcodeIcon--root\"\u003E\n \u003Cspan class=\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\"\u003E\u003C\/span\u003E\n\u003C\/div\u003E\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee fvclqP\"\u003E\u003Cdiv class=\"ShortcodeIcon--root\"\u003E\n \u003Cspan class=\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\"\u003E\u003C\/span\u003E\n\u003C\/div\u003E\u003C\/td\u003E\u003C\/tr\u003E\u003Ctr\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003EPersonal injury protection (PIP)\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee fvclqP\"\u003E\u003Cdiv class=\"ShortcodeIcon--root\"\u003E\n \u003Cspan class=\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\"\u003E\u003C\/span\u003E\n\u003C\/div\u003E\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee fvclqP\"\u003E\u003Cdiv class=\"ShortcodeIcon--root\"\u003E\n \u003Cspan class=\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\"\u003E\u003C\/span\u003E\n\u003C\/div\u003E\u003C\/td\u003E\u003C\/tr\u003E\u003Ctr\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003EMedical payments\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee fvclqP\"\u003E\u003Cdiv class=\"ShortcodeIcon--root\"\u003E\n \u003Cspan class=\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\"\u003E\u003C\/span\u003E\n\u003C\/div\u003E\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee fvclqP\"\u003E\u003Cdiv class=\"ShortcodeIcon--root\"\u003E\n \u003Cspan class=\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\"\u003E\u003C\/span\u003E\n\u003C\/div\u003E\u003C\/td\u003E\u003C\/tr\u003E\u003Ctr\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003EComprehensive and collision\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee fvclqP\"\u003E\u003Cdiv class=\"ShortcodeIcon--root\"\u003E\n \u003Cspan class=\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\"\u003E\u003C\/span\u003E\n\u003C\/div\u003E\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee fvclqP\"\u003E\u003Cdiv class=\"ShortcodeIcon--root\"\u003E\n \u003Cspan class=\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\"\u003E\u003C\/span\u003E\n\u003C\/div\u003E\u003C\/td\u003E\u003C\/tr\u003E\u003Ctr\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003EUninsured and underinsured motorist\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee fvclqP\"\u003E\u003Cdiv class=\"ShortcodeIcon--root\"\u003E\n \u003Cspan class=\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\"\u003E\u003C\/span\u003E\n\u003C\/div\u003E\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee fvclqP\"\u003E\u003Cdiv class=\"ShortcodeIcon--root\"\u003E\n \u003Cspan class=\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\"\u003E\u003C\/span\u003E\n\u003C\/div\u003E\u003C\/td\u003E\u003C\/tr\u003E\u003C\/tbody\u003E\u003C\/table\u003E\u003C\/div\u003E\u003C\/div\u003E\u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003Cscript type=\"application\/json\" class=\"js-react-component\" data-component-name=\"SortableTable\"\u003E{\"alignsHorizontal\":[\"left\",\"center\",\"center\"],\"alignsVertical\":[],\"columnWidths\":[],\"data\":[[\"Coverage\",\"AARP\",\"AAA\"],[\"Bodily injury liability\",\"\\u003Cdiv class=\\\"ShortcodeIcon--root\\\"\\u003E\\n \\u003Cspan class=\\\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\\\"\\u003E\\u003C\\\/span\\u003E\\n\\u003C\\\/div\\u003E\",\"\\u003Cdiv class=\\\"ShortcodeIcon--root\\\"\\u003E\\n \\u003Cspan class=\\\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\\\"\\u003E\\u003C\\\/span\\u003E\\n\\u003C\\\/div\\u003E\"],[\"Property damage liability\",\"\\u003Cdiv class=\\\"ShortcodeIcon--root\\\"\\u003E\\n \\u003Cspan class=\\\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\\\"\\u003E\\u003C\\\/span\\u003E\\n\\u003C\\\/div\\u003E\",\"\\u003Cdiv class=\\\"ShortcodeIcon--root\\\"\\u003E\\n \\u003Cspan class=\\\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\\\"\\u003E\\u003C\\\/span\\u003E\\n\\u003C\\\/div\\u003E\"],[\"Personal injury protection (PIP)\",\"\\u003Cdiv class=\\\"ShortcodeIcon--root\\\"\\u003E\\n \\u003Cspan class=\\\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\\\"\\u003E\\u003C\\\/span\\u003E\\n\\u003C\\\/div\\u003E\",\"\\u003Cdiv class=\\\"ShortcodeIcon--root\\\"\\u003E\\n \\u003Cspan class=\\\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\\\"\\u003E\\u003C\\\/span\\u003E\\n\\u003C\\\/div\\u003E\"],[\"Medical payments\",\"\\u003Cdiv class=\\\"ShortcodeIcon--root\\\"\\u003E\\n \\u003Cspan class=\\\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\\\"\\u003E\\u003C\\\/span\\u003E\\n\\u003C\\\/div\\u003E\",\"\\u003Cdiv class=\\\"ShortcodeIcon--root\\\"\\u003E\\n \\u003Cspan class=\\\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\\\"\\u003E\\u003C\\\/span\\u003E\\n\\u003C\\\/div\\u003E\"],[\"Comprehensive and collision\",\"\\u003Cdiv class=\\\"ShortcodeIcon--root\\\"\\u003E\\n \\u003Cspan class=\\\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\\\"\\u003E\\u003C\\\/span\\u003E\\n\\u003C\\\/div\\u003E\",\"\\u003Cdiv class=\\\"ShortcodeIcon--root\\\"\\u003E\\n \\u003Cspan class=\\\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\\\"\\u003E\\u003C\\\/span\\u003E\\n\\u003C\\\/div\\u003E\"],[\"Uninsured and underinsured motorist\",\"\\u003Cdiv class=\\\"ShortcodeIcon--root\\\"\\u003E\\n \\u003Cspan class=\\\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\\\"\\u003E\\u003C\\\/span\\u003E\\n\\u003C\\\/div\\u003E\",\"\\u003Cdiv class=\\\"ShortcodeIcon--root\\\"\\u003E\\n \\u003Cspan class=\\\"ShortcodeIcon--icon ShortcodeIcon--small ShortcodeIcon--blue ValuePenguinIcon--check\\\"\\u003E\\u003C\\\/span\\u003E\\n\\u003C\\\/div\\u003E\"]],\"footnote\":\"\",\"hasMarginBottom\":true,\"isExpandable\":true,\"isSortable\":false,\"maxWidth\":\"1215\",\"minWidth\":\"100%\",\"showSearch\":false,\"sortColumnIndex\":0,\"sortDirection\":\"asc\"}\u003C\/script\u003E\n\n\u003C\/div\u003E\u003C\/p\u003E\n\n\u003Cp\u003E","padding":"double"}
AARP vs. AAA: Customer service, reviews and satisfaction
We explore how customers rate their AARP and AAA car insurance policies based on the insurance shopping experience, claims processing satisfaction and overall complaints.
AAA car insurance receives better customer service reviews than AARP
When examining the car insurance shopping experience, including how customers rate their overall satisfaction, policy offerings, price and local agent experience, AAA performed better than AARP.
Results are from J.D. Power's 2019 U.S. Insurance Shopping Study, which used a large customer survey to rate the largest car insurers in the country. Ratings are based on a 5-point scale.
For J.D. Power's purchase experience customer satisfaction index, AAA also received higher marks than AARP. Scores are based out of 1000.
- AAA (Auto Club of Southern California): 867
- AAA (Auto Club Group): 857
- AARP (Hartford): 846
Features | AAA (Auto Club of Southern California) | AAA (Auto Club Group) | AARP (Hartford) |
|---|---|---|---|
| Overall satisfaction | 4 | 3 | 3 |
| Policy offerings | 4 | 3 | 3 |
| Price | 4 | 3 | 3 |
| Local agent | 3 | 3 | 2 |
The Auto Club of Southern California and The Auto Club Group are AAA affiliate organizations that underwrite its car insurance policies. Hartford auto insurance underwrites policies for AARP.
{"backgroundColor":"white","content":"\u003C\/p\u003E\n\n\u003Ch3 class=\"align-center\"\u003EAAA car insurance receives better customer service reviews than AARP\u003C\/h3\u003E\n\n\u003Cp\u003EWhen examining the car insurance shopping experience, including how customers rate their overall satisfaction, policy offerings, price and local agent experience, AAA performed better than AARP.\u003C\/p\u003E\n\n\u003Cp\u003EResults are from J.D. Power's 2019 U.S. Insurance Shopping Study, which used a large customer survey to rate the largest car insurers in the country. Ratings are based on a 5-point scale.\u003C\/p\u003E\n\n\u003Cp\u003EFor J.D. Power's purchase experience customer satisfaction index, AAA also received higher marks than AARP. Scores are based out of 1000.\u003C\/p\u003E\n\n\u003Cp\u003E\u003Cdiv class=\"ShortcodeList--root \"\u003E\n\n \u003Cdiv class=\"ShortcodeList--content ShortcodeList--content-margin\"\u003E\n \u003Cdiv class=\"ShortcodeList--column\"\u003E\n \u003Cul class=\"ListUnordered--root ListUnordered--bullet\"\u003E\n \u003Cli class=\"ListUnordered--list-item\"\u003E\n AAA (Auto Club of Southern California): 867\n \u003C\/li\u003E\n \u003Cli class=\"ListUnordered--list-item\"\u003E\n AAA (Auto Club Group): 857\n \u003C\/li\u003E\n \u003Cli class=\"ListUnordered--list-item\"\u003E\n AARP (Hartford): 846\n \u003C\/li\u003E\n \u003C\/ul\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\u003C\/div\u003E\n\n\n\u003C\/p\u003E\n\n\u003Cp\u003E\u003Cdiv class=\"ReactComponent--root\"\u003E\n \u003Cdiv class=\"js-react-component-rendered js-react-component-ComparisonTable\" data-component-name=\"ComparisonTable\"\u003E\n \u003Cdiv class=\"ComparisonTableRoot-sc-jl9psb bgqgcQ\"\u003E\u003Cdiv class=\"StyledRootWrapper-sc-3qeib4 jYHfZo\"\u003E\u003Cdiv class=\"StyledTableWrapper-sc-5nmmx9 fesmOM\"\u003E\u003Cdiv class=\"StyledTableOverflowWrapper-sc-hixhp9 gVbnK\"\u003E\u003Ctable class=\"StyledTable-sc-ujzn9t jVpJxq\"\u003E\u003Cthead class=\"StyledHeaderRow-sc-1m1b8dn cBFLrt\"\u003E\u003Ctr\u003E\u003Cth width=\"\" colSpan=\"1\" class=\"StyledHeaderCell-sc-nsptsd gkalnJ\"\u003E\u003Cdiv class=\"StyledColumnHeaderWrapper-sc-12xyb2r gPTwhA\"\u003E\u003Cspan\u003EFeatures\u003C\/span\u003E\u003C\/div\u003E\u003C\/th\u003E\u003Cth width=\"\" colSpan=\"1\" class=\"StyledHeaderCell-sc-nsptsd gkalnJ\"\u003E\u003Cdiv class=\"StyledColumnHeaderWrapper-sc-12xyb2r glLrYA\"\u003E\u003Cspan\u003EAAA (Auto Club of Southern California)\u003C\/span\u003E\u003C\/div\u003E\u003C\/th\u003E\u003Cth width=\"\" colSpan=\"1\" class=\"StyledHeaderCell-sc-nsptsd gkalnJ\"\u003E\u003Cdiv class=\"StyledColumnHeaderWrapper-sc-12xyb2r glLrYA\"\u003E\u003Cspan\u003EAAA (Auto Club Group)\u003C\/span\u003E\u003C\/div\u003E\u003C\/th\u003E\u003Cth width=\"\" colSpan=\"1\" class=\"StyledHeaderCell-sc-nsptsd gkalnJ\"\u003E\u003Cdiv class=\"StyledColumnHeaderWrapper-sc-12xyb2r glLrYA\"\u003E\u003Cspan\u003EAARP (Hartford)\u003C\/span\u003E\u003C\/div\u003E\u003C\/th\u003E\u003C\/tr\u003E\u003C\/thead\u003E\u003Ctbody class=\"StyledBody-sc-14y8oc0 dcdMVT\"\u003E\u003Ctr\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003EOverall satisfaction\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee frAYUA\"\u003E4\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee frAYUA\"\u003E3\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee frAYUA\"\u003E3\u003C\/td\u003E\u003C\/tr\u003E\u003Ctr\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003EPolicy offerings\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee frAYUA\"\u003E4\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee frAYUA\"\u003E3\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee frAYUA\"\u003E3\u003C\/td\u003E\u003C\/tr\u003E\u003Ctr\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003EPrice\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee frAYUA\"\u003E4\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee frAYUA\"\u003E3\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee frAYUA\"\u003E3\u003C\/td\u003E\u003C\/tr\u003E\u003Ctr\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003ELocal agent\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee frAYUA\"\u003E3\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee frAYUA\"\u003E3\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee frAYUA\"\u003E2\u003C\/td\u003E\u003C\/tr\u003E\u003C\/tbody\u003E\u003C\/table\u003E\u003C\/div\u003E\u003C\/div\u003E\u003Cp class=\"SortableTable--footnote\"\u003EThe Auto Club of Southern California and The Auto Club Group are AAA affiliate organizations that underwrite its car insurance policies. Hartford auto insurance underwrites policies for AARP.\u003C\/p\u003E\u003C\/div\u003E\u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003Cscript type=\"application\/json\" class=\"js-react-component\" data-component-name=\"ComparisonTable\"\u003E{\"alignsHorizontal\":[\"left\",\"right\",\"right\",\"right\",\"right\"],\"alignsVertical\":[],\"columnWidths\":[],\"data\":[[\"Features\",\"AAA (Auto Club of Southern California)\",\"AAA (Auto Club Group)\",\"AARP (Hartford)\"],[\"Overall satisfaction\",\"4\",\"3\",\"3\"],[\"Policy offerings\",\"4\",\"3\",\"3\"],[\"Price\",\"4\",\"3\",\"3\"],[\"Local agent\",\"3\",\"3\",\"2\"]],\"footnote\":\"The Auto Club of Southern California and The Auto Club Group are AAA affiliate organizations that underwrite its car insurance policies. Hartford auto insurance underwrites policies for AARP.\",\"hasMarginBottom\":true,\"isExpandable\":true,\"isSortable\":false,\"maxWidth\":\"1215\",\"minWidth\":\"100%\",\"showSearch\":false,\"sortColumnIndex\":0,\"sortDirection\":\"asc\"}\u003C\/script\u003E\n\n\u003C\/div\u003E\n","padding":"double"}
AARP beats AAA car insurance for claims satisfaction
Regarding claims satisfaction, customers gave AARP slightly better reviews than AAA, though there are crucial differences across individual categories including first notice of loss (FNOL), repair services, claim processing and settlement.
Results are from J.D. Power’s 2018 U.S. Auto Claims Satisfaction Study. Ratings are based on a 5-point scale.
Features | AARP (Hartford) | AAA (Auto Club of Southern California) | AAA (Auto Club Group) |
|---|---|---|---|
| Satisfaction | 3 | 3 | 3 |
| FNOL | 4 | 3 | 3 |
| Estimation | 3 | 3 | 2 |
| Repair | 3 | 3 | 3 |
| Rental | 4 | 3 | 3 |
| Service | 3 | 3 | 2 |
| Settlement | 3 | 4 | 3 |
The Auto Club of Southern California and The Auto Club Group are AAA affiliate organizations that underwrite its car insurance policies. Hartford underwrites car insurance policies for AARP.
{"backgroundColor":"white","content":"\u003C\/p\u003E\n\n\u003Ch3 id=\"claims\" class=\"align-center\"\u003EAARP beats AAA car insurance for claims satisfaction\u003C\/h3\u003E\n\n\u003Cp\u003ERegarding claims satisfaction, customers gave AARP slightly better reviews than AAA, though there are crucial differences across individual categories including first notice of loss (FNOL), repair services, claim processing and settlement.\u003C\/p\u003E\n\n\u003Cp\u003EResults are from J.D. Power\u2019s 2018 U.S. Auto Claims Satisfaction Study. Ratings are based on a 5-point scale.\u003C\/p\u003E\n\n\u003Cp\u003E\u003Cdiv class=\"ReactComponent--root\"\u003E\n \u003Cdiv class=\"js-react-component-rendered js-react-component-ComparisonTable\" data-component-name=\"ComparisonTable\"\u003E\n \u003Cdiv class=\"ComparisonTableRoot-sc-jl9psb bgqgcQ\"\u003E\u003Cdiv class=\"StyledRootWrapper-sc-3qeib4 jYHfZo\"\u003E\u003Cdiv class=\"StyledTableWrapper-sc-5nmmx9 fesmOM\"\u003E\u003Cdiv class=\"StyledTableOverflowWrapper-sc-hixhp9 gVbnK\"\u003E\u003Ctable class=\"StyledTable-sc-ujzn9t jVpJxq\"\u003E\u003Cthead class=\"StyledHeaderRow-sc-1m1b8dn cBFLrt\"\u003E\u003Ctr\u003E\u003Cth width=\"\" colSpan=\"1\" class=\"StyledHeaderCell-sc-nsptsd gkalnJ\"\u003E\u003Cdiv class=\"StyledColumnHeaderWrapper-sc-12xyb2r gPTwhA\"\u003E\u003Cspan\u003EFeatures\u003C\/span\u003E\u003C\/div\u003E\u003C\/th\u003E\u003Cth width=\"\" colSpan=\"1\" class=\"StyledHeaderCell-sc-nsptsd gkalnJ\"\u003E\u003Cdiv class=\"StyledColumnHeaderWrapper-sc-12xyb2r glLrYA\"\u003E\u003Cspan\u003EAARP (Hartford)\u003C\/span\u003E\u003C\/div\u003E\u003C\/th\u003E\u003Cth width=\"\" colSpan=\"1\" class=\"StyledHeaderCell-sc-nsptsd gkalnJ\"\u003E\u003Cdiv class=\"StyledColumnHeaderWrapper-sc-12xyb2r glLrYA\"\u003E\u003Cspan\u003EAAA (Auto Club of Southern California)\u003C\/span\u003E\u003C\/div\u003E\u003C\/th\u003E\u003Cth width=\"\" colSpan=\"1\" class=\"StyledHeaderCell-sc-nsptsd gkalnJ\"\u003E\u003Cdiv class=\"StyledColumnHeaderWrapper-sc-12xyb2r glLrYA\"\u003E\u003Cspan\u003EAAA (Auto Club Group)\u003C\/span\u003E\u003C\/div\u003E\u003C\/th\u003E\u003C\/tr\u003E\u003C\/thead\u003E\u003Ctbody class=\"StyledBody-sc-14y8oc0 dcdMVT\"\u003E\u003Ctr\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003ESatisfaction\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee frAYUA\"\u003E3\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee frAYUA\"\u003E3\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee frAYUA\"\u003E3\u003C\/td\u003E\u003C\/tr\u003E\u003Ctr\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003EFNOL\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee frAYUA\"\u003E4\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee frAYUA\"\u003E3\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee frAYUA\"\u003E3\u003C\/td\u003E\u003C\/tr\u003E\u003Ctr\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003EEstimation\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee frAYUA\"\u003E3\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee frAYUA\"\u003E3\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee frAYUA\"\u003E2\u003C\/td\u003E\u003C\/tr\u003E\u003Ctr\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003ERepair\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee frAYUA\"\u003E3\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee frAYUA\"\u003E3\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee frAYUA\"\u003E3\u003C\/td\u003E\u003C\/tr\u003E\u003Ctr\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003ERental\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee frAYUA\"\u003E4\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee frAYUA\"\u003E3\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee frAYUA\"\u003E3\u003C\/td\u003E\u003C\/tr\u003E\u003Ctr\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003EService\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee frAYUA\"\u003E3\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee frAYUA\"\u003E3\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee frAYUA\"\u003E2\u003C\/td\u003E\u003C\/tr\u003E\u003Ctr\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee XfhRD\"\u003ESettlement\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee frAYUA\"\u003E3\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee frAYUA\"\u003E4\u003C\/td\u003E\u003Ctd colSpan=\"1\" rowspan=\"1\" width=\"\" class=\"StyledBodyCell-sc-5cu9ee frAYUA\"\u003E3\u003C\/td\u003E\u003C\/tr\u003E\u003C\/tbody\u003E\u003C\/table\u003E\u003C\/div\u003E\u003C\/div\u003E\u003Cp class=\"SortableTable--footnote\"\u003EThe Auto Club of Southern California and The Auto Club Group are AAA affiliate organizations that underwrite its car insurance policies. Hartford underwrites car insurance policies for AARP.\u003C\/p\u003E\u003C\/div\u003E\u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003Cscript type=\"application\/json\" class=\"js-react-component\" data-component-name=\"ComparisonTable\"\u003E{\"alignsHorizontal\":[\"left\",\"right\",\"right\",\"right\",\"right\",\"right\",\"right\",\"right\"],\"alignsVertical\":[],\"columnWidths\":[],\"data\":[[\"Features\",\"AARP (Hartford)\",\"AAA (Auto Club of Southern California)\",\"AAA (Auto Club Group)\"],[\"Satisfaction\",\"3\",\"3\",\"3\"],[\"FNOL\",\"4\",\"3\",\"3\"],[\"Estimation\",\"3\",\"3\",\"2\"],[\"Repair\",\"3\",\"3\",\"3\"],[\"Rental\",\"4\",\"3\",\"3\"],[\"Service\",\"3\",\"3\",\"2\"],[\"Settlement\",\"3\",\"4\",\"3\"]],\"footnote\":\"The Auto Club of Southern California and The Auto Club Group are AAA affiliate organizations that underwrite its car insurance policies. Hartford underwrites car insurance policies for AARP.\",\"hasMarginBottom\":true,\"isExpandable\":true,\"isSortable\":false,\"maxWidth\":\"1215\",\"minWidth\":\"100%\",\"showSearch\":false,\"sortColumnIndex\":0,\"sortDirection\":\"asc\"}\u003C\/script\u003E\n\n\u003C\/div\u003E\u003C\/p\u003E\n\n\u003Cp\u003E","padding":"double"}
AAA receives fewer complaints than expected, compared to AARP
AAA (Auto Club) receives better customer service ratings than AARP (Hartford), based on the National Association of Insurance Commissioners' (NAIC) complaint index.
AAA received a complaint index of 0.74 in 2018, which was lower than the national median of 1.00, as well as AARP's complaint index of 0.90. Both companies' complaint index indicates the insurer received a lower frequency of complaints than expected for a company of its size.
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Quote methodology
To compare AAA and AARP auto insurance rates, we collected sample quotes for two driver profiles for a minimum coverage policy in Arizona. Our two sample drivers were a 50-year-old and 60-year-old male with a clean driving history.
ValuePenguin's analysis used insurance rate data from Quadrant Information Services. These rates were publicly sourced from insurer filings and should be used for comparative purposes only — your own quotes may be different.
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