3 Key Steps if Injured as a Passenger in a Car Crash

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Being a passenger during a car accident can be confusing and scary, both at the time of the crash and in the aftermath. You may be injured, and your property may have been damaged, too.

Fortunately, you have options. You may be able to make a claim to the car insurance policy of the driver(s) involved — which driver depends on who was at fault in the accident. You may also be able to make a claim to your own policy if you have one.

Here are your options for filing a claim as a passenger in a crash, and when to consider each one.

1. File a claim with the other driver's insurer

If you are in a car crash as a passenger and another vehicle caused the accident, your first option would be to file a claim against the other driver’s insurance policy. In nearly every state, drivers are required to carry a minimum amount of car insurance.

Within that required amount are two coverages called:

BI insurance deals with injuries and pays up to a limit per person and a limit for the entire accident. For example, the minimum drivers should have for car insurance in New York is $25,000 per person and $50,000 per accident.

How to file an insurance claim

Regardless of whose car insurance policy you're making a claim to after a crash, the process is roughly the same.

  1. Collect documentation including bills, accident reports and any other data from the crash.
  2. Contact the insurer to begin the process.
  3. Collect your settlement once the adjusters have determined who should pay.

There are a few obstacles you may face with this option. The first is whether the other driver's insurance limits will be enough to cover your expenses.

The more people injured, the less likely your damages will be fully covered, especially if the driver only has state minimum coverage.

For example, in states like California and Arizona, the minimum is only $30,000 per accident.

If your medical bills total $60,000 and others are injured as well, you may only see a portion of your total bill repaid by a driver with low limits. Your claim can even be denied if benefits are exhausted.

Furthermore, going through another driver’s insurance can be a logistical hassle. In many accidents, "fault", or the amount someone is responsible for the accident, is not always clear.

If that is the case in your accident, there may be a long, drawn-out process of trying to prove who was the more guilty party. If the accident involved multiple cars and multiple drivers, it could take months to sort it all out. If things are particularly unclear, you may have to bring on a lawyer, and possibly settle for an amount less than what you wanted.

2. File a claim through your driver's policy

In some cases, you can also cover your bills through the policy of the person driving the car you were a passenger in, regardless of whether they were at fault.

The main way to do this is through the driver's personal injury protection (PIP) or medical payments coverage (MedPay). PIP and MedPay both cover all passengers in the car and are considered "first-party benefits" insurance.

Personal property

Unfortunately, most car insurance policies don't cover your own personal property (or that of a passenger) during a crash. For example, if your smartphone or a suitcase you had in the trunk was damaged in a crash, you would need to make a claim to your own homeowners or renters insurance, or pay for the cost of replacement out of pocket.

First-party benefits insurance means that your driver can file a claim and, regardless of who was at fault in the accident, will receive a payout for medical expenses.

PIP does have its disadvantages, though. PIP is only mandatory in 12 states, and MedPay is not mandatory anywhere. If you are not in one of the PIP-required states, there is a good chance your driver will not have the coverage. Even if they do have it, it may not be enough to cover your expenses.

If your driver does not have PIP or MedPay, you could also file through their liability insurance. If the driver is a friend or a "non-immediate family" loved one, you may be hesitant to pursue this option, which is understandable. It's true that filing a liability claim is likely to make your friend's insurance rates increase if they were at fault.

What you should know, however, is that you are not technically going after them or their money, but rather seeking compensation from their insurance company. You file a claim against their policy seeking a certain amount of compensation for your damages, which is handled by the insurance company. Your friend will have nothing to do with the proceedings from that point on.

If you are still uncomfortable with filing through your friend's insurance, you can opt to only do so after exhausting the other driver’s limits. If, for example, your medical costs are $60,000 and you get $45,000 from the other driver, you may be able to make up the difference through your friend's insurance.

In either case, you will still need to deal with another insurance company and justify your claim. The process, regardless of whether it is your friend’s or the other driver’s insurance, will take some time. The other option is to ask your driver to reimburse you out of their own pocket. This will lead to a greater one-time expense for them but could limit their rate increases in the future.

3. File a claim through your own car or health insurance

Filing through your own insurer is another viable option and perhaps also the least obvious. After all, you weren't driving, so why should you be able to use your car insurance? If you have PIP or MedPay on your policy, you can use it to pay for your medical bills, even if you're a passenger in another car.

Unfortunately, PIP and MedPay also have limits, meaning very expensive accidents may not be fully covered. At the very least, they should be enough to cover any immediate medical bills, however.

If you can afford it, we highly recommend you consider adding either of them to your policy. MedPay is generally cheaper than PIP, but it does not cover expenses stemming from psychological counseling or lost wages, as PIP does. Even so, the speed and ease with which it works for physical injuries make it highly valuable to have on your policy.

If you have health insurance as well, you should be able to tap into it to pay for your medical costs. You might need to fully exhaust your auto benefits first, though. Health insurance plans can be different in how they treat this, so check with your insurer first. If you haven't met it yet, you may also need to pay the deductible first on your health plan before getting benefits.

Using uninsured motorist insurance

One in seven drivers in the U.S. is uninsured. If your friend or the other driver is uninsured and at fault, and you don't have PIP or MedPay on your policy, you will likely be able to file through your own uninsured motorist insurance.

Uninsured motorist is meant to be used in place of BI and is through your own insurance company. You may only use it when it is proven the other driver is truly uninsured.

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