Health Insurance

Aetna Health Insurance Review: Cheap Medicare Advantage

Aetna Health Insurance Review: Cheap Medicare Advantage

There's no individual health insurance offering, but it has a superior app experience and strong financial ratings.

Good for

  • Customer service and financial strength
  • Diverse Medicare Advantage and Medicare Supplement policies
  • "Attain by Aetna" app

Bad for

  • Short-term health insurance is not offered
  • Individual health insurance is not offered
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There's no individual health insurance offering, but it has a superior app experience and strong financial ratings.

Good for

  • Customer service and financial strength
  • Diverse Medicare Advantage and Medicare Supplement policies
  • "Attain by Aetna" app

Bad for

  • Short-term health insurance is not offered
  • Individual health insurance is not offered
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Aetna offers many health insurance, dental and vision policies; however, the company currently does not sell individual policies on health marketplaces. If you are looking for individual health insurance, then we recommend looking for a different health insurance provider.

Aetna offers a suite of products and member benefits, including an online portal and health- tracking apps that allow policyholders to better manage their health. When compared to competitors, Aetna has above-average financial ratings and fewer-than-average customer complaints.

Aetna insurance plans and options

While Aetna has Medicare, dental and vision insurance policies, it does not offer an individual health insurance plan to consumers. This began in 2018, when the company removed all of its health insurance policies from state marketplaces. Furthermore, unlike some other health providers, Aetna does not have a short-term health insurance option. If you need one of these plans, we suggest looking for a different health insurance company.

Employer health insurance

Employer health insurance is a health plan offered through your job. Business owners can purchase Aetna's employer plans and provide them to employees. Aetna lets business owners choose what to include in their policies, which may include medical, dental, health, disability and life coverages. Read through your options carefully to confirm what will and will not be covered by your plan.

Medicare Advantage and Supplement

Aetna offers Medicare Advantage and Supplement policies to people currently enrolled in Medicare parts A and B and will cover gaps in your original Medicare plan.

Aetna Medicare Advantage plans come in three different types: PPO, HMO and HMO-POS. Below is an overview of what each type of Advantage policy offers. Overall, Aetna has some of the best cheap Medicare Advantage coverage on the market.

PPO plansHMO plansHMO-POS plans
Provider network requirementsNone, out-of-network will cost moreYes, must use in-network unless an emergencyNone, out-of-network will cost more
PCP required?NoYesSometimes
Required referrals for specialists?NoYesSometimes
Monthly premiums$0 – $214$0 – $178$0 – $33
Deductible$0 – $1,800$0 – $1,180$0 – $500
Dental, vision and hearing coverage?YesYesYes

As mentioned above, Aetna also has a variety of Medicare Supplement plans you can purchase. However, if you buy Medicare Advantage, then you cannot also purchase a Medicare Supplement plan. Below, we have provided a breakdown of the supplement plans offered through Aetna.

Plan APlan BPlan CPlan DPlan FPlan GPlan N
Medicare Part A coinsurance100%100%100%100%100%100%100%
Medicare Part B coinsurance100%100%100%100%100%100%100%
Blood (3 pints)100%100%100%100%100%100%100%
Part A hospice care coinsurance100%100%100%100%100%100%100%
Skilled nursing facility coinsurance100%100%100%100%100%
Medicare Part A deductible100%100%100%100%100%100%
Medicare Part B deductible100%100%
Medicare Part B excess charges100%100%
Foreign travel emergency80%80%80%80%80%
Plans C and F are only available to those who are first eligible for Medicare before 2020.

Dental and vision insurance

Stand-alone dental insurance is available through Aetna Dental Direct. Dental insurance covers all preventive services such as dental exams, X-rays and flouride treatments, so there will be no additional out-of-pocket costs for these services.

Below are two examples of commonly offered Aetna policies that you can purchase. However, dental coverage isn't available in every state. For example, residents of Connecticut and New York can't access these plans. If this is the case in your state, we recommend looking for a different health insurer.

In other states, residents have additional purchasing options. Each plan typically has a different monthly premium, deductible and coinsurance levels.

Aetna Dental Direct Preferred PPOAetna Dental Direct Core PPO
Deductible$50 individual/$150 family$50 individual/$150 family
Coinsurance
  • Preventive: No cost
  • Basic: 20%
  • Major: 50%
  • Preventive: No cost
  • Basic: 50%
  • Major: 50%
PremiumDepends on insured age and number of dependentsDepends on insured age and number of dependents

Aetna also supplies vision insurance policies. However, these plans are only offered in conjunction with employer health insurance and thus cannot be purchased on a stand-alone basis.

Member resources and benefits

Aetna member resources and benefits are above-average when compared with other providers. Health, dental and vision insurance policyholders can access and monitor their policies through Aetna's online portal. Additionally, customers have the ability to find doctors, medicine and any health forms directly through the Aetna website.

Attain by Aetna

Attain by Aetna is the app policyholders can use to monitor their insurance plans. Furthermore, Aetna has paired up with Apple to provide an integrated experience in which members can utilize the app on their Apple Watch devices to track their health in real time. Here, policyholders can also track fitness goals and receive rewards for participating in healthy activities.

Reviews and complaints

Customer reviews for Aetna are slightly above-average, as many customers say the website and app are user-friendly. Customer satisfaction can also be seen in J.D. Power's Medicare Customer Satisfaction Survey, which ranks Aetna fourth with a score of 801. Furthermore, the company's Complaint Index with the National Association of Insurance Commissioners (NAIC) is just 0.29. That means the company has received significantly fewer complaints compared to other companies of its size.

Financially, Aetna ranks among the strongest health insurance providers. The company has received an A.M. Best Financial Strength Rating of A (excellent). This means the company is financially strong and has the ability to pay out claims in the future.

Sterling Price

Sterling Price is a research analyst at ValuePenguin specializing in health and life insurance. He graduated from Syracuse University with a bachelors degree in Finance and Accounting and has previous experience as a licensed life insurance representative.

Editorial Note: The content of this article is based on the author’s opinions and recommendations alone. It has not been previewed, commissioned or otherwise endorsed by any of our network partners.

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