Homeowners of America Insurance Company Review: Good Rates, Troublesome Reviews

Homeowners of America Insurance Company Review: Good Rates, Troublesome Reviews

Editor's Rating

The lower your home insurance policy limits, the more competitive the rates tend to become.

Good for

  • Anyone who is looking for a home insurance policy with a coverage limit of $200,000 or less
  • Someone who is looking for additional coverage because of their pet

Bad for

  • Anyone who is looking for a tried-and-true insurance company
  • Someone not living in Texas, Arizona, South Carolina, North Carolina, Georgia, Illinois or Virginia
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Editor's Rating

The lower your home insurance policy limits, the more competitive the rates tend to become.

Good for

  • Anyone who is looking for a home insurance policy with a coverage limit of $200,000 or less
  • Someone who is looking for additional coverage because of their pet

Bad for

  • Anyone who is looking for a tried-and-true insurance company
  • Someone not living in Texas, Arizona, South Carolina, North Carolina, Georgia, Illinois or Virginia
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Homeowners of America Insurance Company (HOAIC) is an affordable home insurance company with limited availability, good endorsement options and restricted discounts. However, if you’re only interested in finding a lower-priced insurance company and you live in Texas, Arizona, South Carolina, North Carolina, Georgia, Illinois or Virginia, then HOAIC can be a decent option for you.

Homeowners of America: A young company offering competitive rates

Homeowners of America Insurance Company’s best feature is its competitive pricing across a wide set of coverage limits. For those who live in one of the company’s coverage states — Texas, Arizona, South Carolina, North Carolina, Georgia, Illinois or Virginia — it should be one of the cheaper insurance companies in the area. Below, we compare annual home insurance rates between HOAIC and the average of three competitors: State Farm, Allstate and Texas Farm Bureau.

This graph lists compares Homeowners of America quotes to the average of its competitors

Home insurance is meant to protect you from losses and damages to your home, which is likely the largest purchase you’ll ever make. HOAIC was founded in 2005, meaning that it is a relatively new company. To put its age into perspective, both Farmers and State Farm are more than 100 years old.

Since policyholders complain about claims and suddenly canceled policies, the company’s reliability comes into question — which may not necessarily be due to its age. However, its relative youth combined with concerning customer reviews make it difficult to recommend the company to most people.

Consumers who prefer to work online should be aware that Homeowners of America Insurance Company doesn’t provide direct quotes to customers. But, if you prefer to work with an in-person agent, you can contact HOAIC directly to be referred to an independent agent in your area.

Bottom line: HOAIC provides good rates and a good set of endorsement options for consumers who do not mind that it's an unproven insurance company. All other prospective policyholders should look for a more reputable company.

Homeowners of America Insurance policy coverage options and discounts

Homeowners of America Insurance Company offers more than the standard set of coverage options with its home insurance policies. HOAIC bolsters its standard coverage with various endorsements — such as equipment breakdown, inland flood coverage, cyber coverage, pet coverage, replacement cost for personal property, increased jewelry, watches and fur coverage and mortgage protection coverage.

Equipment breakdown: This coverage will cover the costs of costly equipment breakdowns of kitchen appliances, pool equipment, water heaters and air conditioners. Coverage is for up to $100,000, with up to $10,000 in coverage for spoiled goods as a result of equipment breakdowns.

Cyber Home Advantage Privacy Insurance: Consider adding this endorsement to your home insurance policy if you’re concerned about identity theft or cyber attacks. The endorsement provides policyholders with up to $50,000 in reimbursements for applicable expenses, such as legal fees. A $100 deductible will apply before any reimbursements are made.

Pet coverage: If you’re worried about your pet, this will cover kenneling in the event that your family is temporarily displaced. It also covers vet charges or burial expenses if your pet is injured or killed because of damage to your home.

Replacement cost for personal property: The endorsement allows you to get the amount needed to replace items lost in an accident or incident. That means instead of getting the amount they would be worth at the time of loss, which factors in depreciation, you will be able to replace the items with up-to-date versions.

Increased jewelry, watches and furs: This endorsement provides coverage for your valuables up to $5,000 on top of your basic coverage in the event of a covered loss. The increased jewelry, watches and furs endorsement is lackluster when evaluated among comparable offerings from other companies. Both State Farm and Farmers provide endorsements that reimburse policyholders for the entire value of the aforementioned items in the event of a covered loss. Depending on the value of your items, HOAIC’s endorsement might only cover one or two mid-range items.

Mortgage protection coverage: If your home is destroyed and must be rebuilt, this will cover the increase in monthly mortgage costs associated with the loss of the home. The reimbursement is capped at $250 a month and $10,000 total. The endorsement also covers up to $2,000 in reimbursement for mortgage acquisition costs associated with rebuilding a home at the same location.

Coverage
Coverage limits
Dwelling coverageFrom $50,000 to $1,000,000
Personal propertyUp to 75% of your dwelling coverage (for an HO-3 policy)
Loss of use20% of your dwelling coverage (for an HO-3 policy)

Medical payments
From $500 to $5,000
Personal liabilityFrom $25,000 to $500,000
Other structuresUp to 20% of your dwelling coverage

Discounts offered by Homeowners of America

Homeowners of America Insurance Company offers a typical number of discounts to its policyholders. However, the availability of the discounts will depend on the state where you reside. For example, Texas homeowners have all but one discount available to them, while South Carolina homeowners are limited to five discounts.

Discount
Eligible state(s)
How do you receive it?
Advanced shopper discountTX, IL, SC, VAReceive a quote at least one day before the effective date of the policy you sign up for.
Companion productTX, AZ, SC, GA, VA, IL, NCPurchase another form of insurance from HOAIC at the same time that you purchase home insurance.
Accredited builderTX, AZ, SC, GA, VA, IL, NCAdded to your home policy if your home is less than five years old and was constructed by an accredited builder. Currently, there are over 340 builders that HOAIC deems accredited.
Security features discountTX, AZ, GAReceive a discount if your home has a central alarm for burglary or a fire alarm, or if your home is in a gated community. Only one discount is available, regardless of how many of these conditions apply to your home.
Smart home discountIL, SCReceive a discount if you have a smart home that includes alarms, sensors or security systems.
New purchaseTX, AZ, SC, VA, GA, IL, NCPurchase a home insurance policy when you purchase a new home.
New roof discountTX, VA, ILSave 15% if your home is at least 10 years old and the roof is less than two years old. The discount stays on your policy until the roof is six years old.
Claim-free renewal discountTX, AZ, SC, GA, VA, IL, NCAutomatically receive a discount on insurance policy renewals if you’re claim free.
Wind mitigation discountGA, SCSave up to 15% if your home meets certain building codes or has a "hip roof."
Monitored alarm or gated community discountGA, NC, SC, VAReceive a discount if the home has a central alarm for burglary or fire or is in a gated community.
Fire department tax creditAZReceive a 1.54% discount if you live in the cities of Carefree or Fountain Hills.
VA loan discountIL, SC, TX, VAReceive a discount for coverage of a home purchased with a Veterans Administration (VA) loan.

Homeowners of America Insurance quotes comparison

HOAIC’s home insurance rates are more competitive the lower the limit on the policy you’re looking for. At higher limits, it was still slightly less than Allstate or State Farm.

The company quoted an annual home insurance rate that was $200 less than the average of its competitors for a policy with a limit of $200,000. For a $350,000 coverage limit, the difference between Homeowners of America Insurance Company’s quote and the average of its competitors was $353, with Homeowners of America being the most expensive.

Most competitive rates in our sample came from Texas Farm Bureau, and Homeowners of America was cheaper than Allstate and State Farm at every limit. We recommend gathering quotes from multiple companies since standard set of coverage options vary by state, among other factors.

This graph lists compares Homeowners of America quotes to three Texas competitors

Homeowners of America reviews and insurance ratings

Customer reviews of HOAIC trend toward being negative. Customers complain about a slow and unresponsive claims department. That said, customer complaints about the claims process are common among most insurance companies.

Filing a claim with Homeowners of America

If you need to file a claim with Homeowners of America, you can do so by calling 1-866-407-9896. You can also e-mail the claims department or submit an online form through the claims center. An HOAIC representative will follow up with you in regards to the claim.

Homeowners of America customer complaints and financial strength ratings

HOAIC has a low average number of customer complaints. The National Association of Insurance Commissioners (NAIC) gave HOAIC a complaint rating of 0.30, approximately 0.70 less than the national median, meaning that in the last year, HOAIC received substantially fewer complaints than the typical insurance company.

An insurance company's financial strength is important for prospective policyholders because it points to the company’s ability to pay out claims. HOAIC isn’t currently rated by A.M. Best Rating Services, the rating service used by most insurers. The company did receive an A rating (exceptional) for financial stability from Demotech, a different rating service.

Methodology

Sample rates were gathered from thousands of addresses in Texas for a home worth $172,500 and built in 1987. Policies also included $100,000 in liability coverage.

Rates were sourced from public insurance filings using Quadrant Information Services. Rates are for comparative purposes only. Your rates may be different.

Editorial Note: The content of this article is based on the author’s opinions and recommendations alone. It has not been previewed, commissioned or otherwise endorsed by any of our network partners.

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