Capital One Venture Rewards Credit Card Login Help and Online Payment Tips
Capital One Venture Rewards Credit Card Login Help and Online Payment Tips
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The Capital One Venture Rewards Credit Card is a travel rewards card favored by many. There's no need to keep track of spending categories with this card, since the card offers 2 Miles per dollar on every purchase, every day. The current sign-up bonus offers many possibilities for travel redemptions, as you'll Enjoy a one-time bonus of 60,000 miles once you spend $3,000 on purchases within 3 months from account opening, equal to $600 in travel.
If you've just gotten approved for this card — congratulations — you'll want to familiarize yourself with your new Capital One account and how to contact customer service, should any problems arise.
Logging in to your Capital One Venture Rewards Credit Card account
- Visit the Capital One website.
- Enter your username and password at the top of the homepage
- Click "Sign In."
Did you forget your Capital One username or password? Capital One allows cardholders to retrieve their usernames or passwords by verifying personal information. Start the process of resetting your password or retrieving your username by clicking "Forgot username or password?" This link is located on the sign-in screen.
To retrieve your username or password, you will need to have the following information:
- Last name
- Social Security number
- Date of birth
Capital One's website also has a live-chat function that you can use to retrieve your account details.
How to make a Capital One online payment
Capital One cardholders can make their payments online, making this process both convenient and easy. Once you sign in to your Capital One account, press "View Account" to get a detailed view of your account details. You will then see "Make a Payment" in the upper right-hand corner, where you'll need to follow the instructions until you've received confirmation that there was a payment made on your account.
Contact Capital One customer service
Capital One makes contacting customer service quite accessible, with an extensive list of phone numbers you can reach for any inquiry. Using the appropriate contact can help you reach someone quicker and resolve your issue promptly.
For existing accounts, you can reach a Capital One customer service representative by dialing 1-800-227-4825. If you're outside of the United States, you'll have to call 1-804-934-2001. Below, you'll find other relevant contact details for Capital One.
Contact | Phone number |
|---|---|
| Customer service (U.S.) | 1-800-227-4825 |
| Customer service (non-U.S.) | 1-804-934-2001 |
| Online banking support | 1-866-750-0873 |
| Fraud protection | 1-800-427-9428
1-800-239-7054 |
| International collect calls to report lost or stolen card | 1-804-934-2001 |
| Make an initial deposit on a secured card | 1-800-219-7931 |
| Report death of a cardholder | 1-877-357-5659 |
| Small business credit card | 1-800-867-0904 |
| Opt out of marketing solicitations | 1-888-817-2970 |
Other ways to contact Capital One customer service
By chat: Eno is Capital One's 24/7 chat assistant, helping you with any questions you may have about your account. You can contact Eno via text by enrolling your phone number on your account, or by chatting Eno on the Capital One app. Simply click "Help" located in the bottom bar and ask away.
By mail: If you prefer not to make your credit card payments online, Capital One allows you to send payments by mail. Just keep in mind that mailing a payment takes a few days and is slower than making your payments online. Regardless, if you choose to mail your payments, be sure to write your Capital One credit card account number on your check and send it to the following address:
Capital One
Attn: Payment Processing
PO Box 71083
Charlotte, NC 28272-1083
For overnight payments, mail your check to the following address:
Capital One
Attn: Payment Processing
6125 Lakeview Rd.
Suite 800
Charlotte, NC 28269
For all other issues besides paying your credit card statement, here are the other relevant mailing addresses you should keep note of:
Contact | Mailing Address |
|---|---|
| General correspondence, including credit card and line of credit inquiries | Capital One
Attn: General Correspondence P.O. Box 30285 Salt Lake City, UT 84130-0287 |
| Investigate a misapplied payment | Capital One
Attn: Payment Investigations P.O. Box 30287 Salt Lake City, UT 84130-0287 |
| Dispute a credit card charge | Capital One
Attn: Disputes P.O. Box 30279 Salt Lake City, UT 84130-0279 |
| Report suspected credit card fraud | Capital One
P.O. Box 30277 Salt Lake City, UT 84130-0277 |
By email: While email isn't the prioritized method of contact, you can email [email protected] to report any suspected phishing attempts.
Opening a new Capital One account
You'll need to provide the following information when opening a new Capital One account:
- First and last name
- Date of birth
- Social Security number
- U.S. citizenship status
- Residential address
- Email address
- Phone number
- Employment status
- Total annual income
- Monthly rent or mortgage amount
- Existing bank account information
- Type of assets you have
For many consumers, applying for the Capital One Venture Rewards Credit Card should result in a response within 60 seconds or less. In the event that your application needs further review, Capital One will follow up with a decision within seven to 10 business days, either via email or letter.
These responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.
Advertiser Disclosure: The products that appear on this site may be from companies from which ValuePenguin receives compensation. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). ValuePenguin does not include all financial institutions or all products offered available in the marketplace.
How We Calculate Rewards: ValuePenguin calculates the value of rewards by estimating the dollar value of any points, miles or bonuses earned using the card less any associated annual fees. These estimates here are ValuePenguin's alone, not those of the card issuer, and have not been reviewed, approved or otherwise endorsed by the credit card issuer.
Example of how we calculate the rewards rates: When redeemed for travel through Ultimate Rewards, Chase Sapphire Preferred points are worth $0.0125 each. The card awards 2 points on travel and dining and 1 point on everything else. Therefore, we say the card has a 2.5% rewards rate on dining and travel (2 x $0.0125) and a 1.25% rewards rate on everything else (1 x $0.0125).