As the country finally begins to open up, attitudes and opinions vary over the best way to move forward with pandemic-related public safety guidelines — especially as many still have not yet been vaccinated.
In a follow-up to its 2020 survey, mobile technology provider SafetyCulture took a look at consumer sentiment about life after the COVID-19 outbreak.
It discovered that 63% of Americans are comfortable with sharing their vaccine status with businesses, while another 43% would have greater trust in companies that require or request guests to disclose their immunization status.
Consumers' post-pandemic concerns and expectations
SafetyCulture also found that 64% of respondents believe that even those who are fully vaccinated should continue to wear masks inside in public places.
The company's findings also show that consumers still feel uncomfortable going to the following places, even after getting their vaccine:
- Public events, such as sporting arenas and theaters (38%)
- Gyms (35%)
- Bars and restaurants (25%)
- Hotels (24%)
- Work (20%)
- Stores (18%)
However, when compared to SafetyCulture's survey results from the same time last year, the numbers show that a majority are relaxing their personal restrictions and feel more comfortable returning to some of their everyday activities.
Specifically, it found that:
- 14% expressed some degree of discomfort shopping in a physical retail store over the next three months in 2021, compared with 34% in 2020
- 23% expressed some degree of discomfort dining in a restaurant or bar over the next three months in 2021, compared to 52% in 2020
- 28% expressed some degree of discomfort staying at a hotel over the next three months in 2021, compared with 54% in 2020
Still, 14% of respondents don't plan on getting the full dose of vaccines but nonetheless already feel comfortable partaking in the activities above. Another 4% will not get fully vaccinated and say they are uncomfortable doing at least one of the activities above.
Pandemic-era safety guidelines remain popular for now
As surveys earlier this year found that the majority of Americans will keep up with their pandemic-era cleaning habits and travel health guidelines for the foreseeable future, it comes as little surprise that respondents expect businesses they frequent to maintain similar health guidelines as well.
For instance, 36% of respondents admitted they would feel uncomfortable visiting businesses that have relaxed COVID-19 safety precautions, at least for now.
On the other hand, more than 8 in 10 agree that following certain actions, such as the ones below, would increase their confidence in a business:
- Glove, mask and hand sanitizer supplies are readily available for free, and use is enforced in all areas of an establishment (84%)
- For high-traffic areas, a list of cleaning and disinfecting activities completed hourly throughout the day, with completion status publicly available (85%)
- Social distancing protocols are in place, monitored and enforced, even if it means reducing capacity (82%)
Methodology: SafetyCulture and YouGov Pllc. conducted an online survey of 1,198 adults between June 24-25, 2020 and 1,000 adults between June 7-8, 2021. The data has been weighted to be representative of all U.S. adults ages 18 and up.